Luxury Jewelry Sales The Retail Network Campbell, CA Job Details Full-time $65,000 - $85,000 a year 1 day ago Benefits Profit sharing Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Interpersonal skills Merchandising Cash register Cleaning Jewelry sales Full Job Description Our client, a family-owned jeweler in business for 49 years, is hiring a Sales Associate. They pride themselves on giving every customer an amazing experience and sharing in their special occasions — and they're looking for a hardworking, reliable, and highly motivated person to join their team. Of the company's 22 current employees, the average tenure is 19 years — the store strives to take care of its employees like family. This is a high-end luxury store in the Silicon Valley, with its own in-house manufacturing — the team includes five jewelers on premises, and the store is known throughout the area for its custom work. In this role, the successful candidate will work directly with loose diamonds and gemstones, take part in designing one-of-a-kind pieces, and build lasting relationships with a high-end clientele. What You'll Do

• Facilitate customers' jewelry needs: repairs, appraisals, gemstone education, and production, selling, and education
• Follow up with clients with punctual updates on any ongoing order, repair, or appraisal
• Assist in the custom process with customers by walking them through designs, confirming a wax mold, and presenting the final product
• Become proficient with the Edge POS system
• Maintain and merchandise showcases, keeping displays clean, organized, and visually appealing
• Assist with gold and diamond buying
• Stay current on jewelry trends and product knowledge
• Support store events (trunk shows, appreciation events, VIP nights) as a customer-facing associate What they are looking for
• 2+ years of experience in the jewelry industry or retail sales
• Strong sales experience
• Friendly, outgoing personality with a polished, professional image
• Fluent Mandarin speakers strongly encouraged to apply
• Graduate Gemologist (GG) credential a plus, but not required
• Self-motivated individual with strong work ethic and works well with others
• Career-driven mindset — someone looking to build a career path toward store leadership

Compensation:

$65,000-$85,000+, based on experience, non-commission role Benefits

• 401(k) with matching
• Profit sharing
• Annual performance bonus
• Co-pay medical insurance
• Paid vacation
• Employee pricing based on cost
• Annual employee appreciation trip
• Team dinners and events
• Paid lunch Saturdays
• Relocation packages

Pay:

$65,000.00 - $85,000.00 per year

Benefits:

Dental insurance Health insurance Vision insurance

Work Location:

In person