Sales Associate Metro by T-Mobile (authorized dealer) - 3.1 Huntington Park, CA Job Details Part-time | Full-time From $18 an hour 8 hours ago Benefits Opportunities for advancement Qualifications Customer communication Full Job Description Metro by T-Mobile Retail Sales Representative Position Summary The Retail Sales Representative is responsible for providing an exceptional customer experience while driving sales, activating new accounts, upgrading existing customers, and promoting Metro by T-Mobile products and services. This position requires strong communication, sales, customer-service, and teamwork skills. Key Responsibilities Greet customers and determine their wireless needs. Educate customers on Metro by T-Mobile plans, devices, promotions, and features. Sell new lines, upgrades, accessories, and additional products and services. Process activations, upgrades, payments, and account changes accurately. Meet or exceed individual and store sales goals and performance targets. Conduct effective sales presentations and recommend products based on customer needs. Assist with customer questions, troubleshooting, and account concerns. Maintain a clean, organized, and professional sales environment. Follow all Metro by T-Mobile policies, procedures, and compliance requirements. Properly handle cash, inventory, customer information, and company equipment. Participate in training, coaching, role-play, and performance development. Work effectively with team members to achieve store goals. Maintain punctual and reliable attendance and follow scheduled shifts. Complete required opening, closing, cleaning, and operational duties. Protect confidential customer and company information. Qualifications Previous retail, wireless, sales, or customer-service experience preferred. Strong communication and interpersonal skills. Comfortable working in a goal-oriented sales environment. Ability to learn wireless products, services, and promotions. Ability to multitask and work effectively in a fast-paced environment. Professional appearance and positive attitude. Basic computer and technology skills. Must be dependable, punctual, and able to work assigned schedules. Performance Expectations Employees are expected to consistently demonstrate: Sales performance Customer-service excellence Attendance and punctuality Teamwork and professionalism Product and process knowledge Compliance with company policies Accountability for individual and store results Bilingual Physical Requirements The position may require standing for extended periods, walking around the retail environment, using computers and point-of-sale equipment, handling merchandise, and occasionally lifting or moving inventory and store supplies.

Pay:

From $18.00 per hour

Benefits:

Opportunities for advancement

Work Location:

In person