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Off The Charts
Retail Lead Cannabis Dispensary
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Based on California data
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What they do
A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
$44,210 / year median in California
+4% projected growth
Job Description
We are looking for a dependable and motivated Retail Lead to join our team. This position supports day-to-day dispensary operations while delivering excellent customer service and helping maintain a clean, organized, and compliant environment.
Responsibilities:
- Support daily store operations and team workflow
- Assist with inventory organization and stock management
- Follow proper cash handling and POS procedures
- Help maintain a clean, organized, and fully stocked sales floor
- Provide excellent customer service to all guests
- Educate customers on cannabis products and methods of consumption
- Verify customer identification and age requirements
- Support opening and closing procedures
- Communicate operational issues or customer concerns to management
- Stay informed on cannabis products and industry trends
Qualifications:
- Previous retail, hospitality, or dispensary experience preferred
- Leadership or supervisory experience is a plus
- Cannabis knowledge preferred
- Inventory or POS experience preferred
- Strong communication and customer service skills
- Reliable, organized, and detail-oriented
- Ability to work in a fast-paced environment Off the Charts is an equal opportunity employer and prohibits discrimination and harassment of any kind.