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South County Lexus

Automotive Sales Associate

Career Insights for Retail Sales Associate (General)

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$37,113 / year median in California

+3% projected growth

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Job Description

Job Overview South County Lexus, Mission Viejo, is seeking an energetic and motivated Automotive Sales Associate for our Luxury Brand, to join our dynamic sales team. In this role, you will be the driving force behind building strong customer relationships, showcasing our premium vehicle inventory, and closing high-end sales with confidence. Your enthusiasm and excellent communication skills will help customers find the perfect vehicle to meet their needs while ensuring a seamless and enjoyable buying experience. This paid position offers an exciting opportunity to grow within the automotive industry and develop your sales expertise in a fast-paced, customer-focused environment. Responsibilities Engage with prospective customers through outbound calls, walk-ins, and digital inquiries to generate new sales opportunities. Demonstrate vehicle features, benefits, and financing options to guide customers through their purchase decision. Build and maintain a robust sales pipeline by nurturing client relationships and following up on leads. Negotiate pricing, trade-in values, and financing terms to close deals that satisfy both customer needs and dealership goals. Support inventory management by keeping track of vehicle availability and coordinating with the sales team for effective stock presentation. Utilize Customer Relationship Management (CRM) systems to document customer interactions, track sales progress, and manage follow-ups efficiently. Upsell additional products or services such as extended warranties, service packages, or accessories to enhance customer satisfaction and dealership revenue. Requirements Proven experience in automotive sales or retail sales with a focus on passenger cars or high-end vehicles. Strong negotiation skills with the ability to close deals confidently while maintaining excellent customer service standards. Exceptional communication skills, including bilingual or multilingual abilities preferred for diverse client engagement. Experience with B2B (business-to-business) sales, outbound calling, and developing a steady sales pipeline. Familiarity with automotive financing options, inventory management, CRM software, and dealership operations. Demonstrated organizational skills with the ability to manage multiple clients simultaneously and meet sales targets. Excellent phone etiquette, public speaking abilities, and customer relationship building expertise. Join us as an Automotive Sales Associate and become part of a vibrant team dedicated to delivering outstanding service while achieving ambitious sales goals! This is a paid position committed to supporting your growth in the automotive industry through comprehensive training and ongoing development opportunities.
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person