Job Summary Join our vibrant retail team as a Smoke Shop Store Associate, where your enthusiasm and customer-first attitude will drive an engaging shopping experience! In this role, you will be the friendly face guiding customers through our extensive selection of smoking accessories, tobacco products, and related merchandise. Your energy and product knowledge will help customers find exactly what they need while ensuring smooth store operations. If you're passionate about retail, enjoy connecting with people, and thrive in a fast-paced environment, this is the perfect opportunity to grow your career in retail sales and customer service! Duties Greet customers warmly and provide exceptional service to enhance their shopping experience Assist customers with product selections, including product demos and recommendations Operate the cash register (POS system), handle retail sales transactions accurately, and process cash handling with precision Stock shelves, organize merchandise, and ensure the store is clean, inviting, and well-merchandised Conduct upselling by suggesting complementary products to maximize sales opportunities Perform inventory checks, stock replenishment, and manage stock levels efficiently Maintain professional phone etiquette when answering inquiries or assisting customers remotely Support product demonstrations to educate customers about new or featured items Handle cash drawer balancing at shift end with basic math skills and attention to detail Requirements Previous retail experience preferred, especially in customer service or sales roles involving POS systems and cash register operations Supervising experience is a plus for candidates interested in leadership growth opportunities Bilingual abilities are highly valued to serve diverse customer bases effectively Strong communication skills to clearly explain product features and answer customer questions Knowledge of retail store products related to smoking accessories and tobacco is advantageous but not required—training will be provided Ability to perform basic math calculations for transactions and inventory management accurately Excellent phone etiquette for professional remote communication Demonstrated ability to upsell products confidently while maintaining a friendly demeanor Willingness to learn about merchandising standards and assist with stocking duties Join us if you're eager to create memorable shopping experiences while developing your skills in retail sales, customer service, and product knowledge! We're committed to supporting your growth in a lively environment where your enthusiasm makes a difference.

Pay:

$17.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off People with a criminal record are encouraged to apply

Work Location:

In person