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Premier Direct Strategies

Sales and Customer Service Associate

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Job Description

Sales and Customer Service Associate Premier Direct Strategies Ontario, CA Job Details Full-time $5,200 - $5,900 a month 1 hour ago Benefits 401(k) Employee discount Qualifications Customer communication High school diploma or GED Full Job Description We're looking for a Sales and Customer Service Associate to join our energetic team! As a Sales and Customer Service Associate, you will play a key role in ensuring that new customers have a smooth, positive, and informative experience while enrolling in our services. Your expertise in customer engagement and attention to detail will be crucial in guiding prospects through the enrollment process and converting them into long-term satisfied customers. This is a fantastic opportunity to contribute to a growing company while developing your career in sales and customer service. Key Responsibilities of the
Sales and Customer Service Associate :
Serve as the primary contact for prospective clients, providing personalized guidance through the in-person Frontier enrollment process Deliver outstanding customer service by answering questions, explaining service options, and ensuring a seamless enrollment experience Promote and sell company products and services, leveraging your sales expertise to close enrollments and meet sales targets Collaborate with the sales team to ensure a seamless transition from prospect to customer Develop and deliver compelling product presentations to potential clients to enhance the customer service experience Assist in identifying opportunities for upselling and cross-selling additional products and services Gather and analyze customer feedback and sales insights to refine the enrollment process and boost conversion rates Uphold company policies and procedures during all customer interactions, ensuring compliance and professionalism Key Qualifications for the
Sales and Customer Service Associate:
High school diploma or equivalent (Bachelor's degree preferred) Previous experience in a customer enrollment, sales, or similar role is highly desirable Proven ability to engage and build rapport with customers, driving both sales and enrollment conversions Strong verbal and written communication skills, with the ability to explain complex services in an easy-to-understand way Comfortable working in a fast-paced, target-driven environment with a focus on sales and customer satisfaction Detail-oriented with strong organizational skills to manage multiple enrollments and customer accounts simultaneously
Pay:
$5,200.00 - $5,900.00 per month
Benefits:
401(k) Employee discount
Work Location:
In person

Benefits

  • 401(k) Plans
  • Dental Insurance
  • Discounts/Reimbursements