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Adesa US Auction LLC
Detail Shop Lead
Career Insights for Store Lead
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Scorecard
Based on California data
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What they do
A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
$44,210 / year median in California
+4% projected growth
Job Description
Pay Range:
$20- 24 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US.
- help others, and they will help you. Our industry is fun, fast-paced, and competitive
- and filled with the best people who are passionate about what they do.
Responsibilities People Leadership & Accountability:
Lead, manage, and hold the detail shop staff accountable for daily performance, quality, and productivity.Performance Management:
Oversee staffing, training, and labor hour management while providing regular performance feedback and engagement to team members.Operational Optimization:
Lead detail shop operations to optimize productivity and profitability, ensuring all deadlines are met.Equipment & Facility Maintenance:
Monitor and maintain shop equipment and the facility in good working order; order and maintain necessary supplies.Safety Leadership:
Implement and ensure all safety policies are followed, completing regular safety audits and inspections to maintain a safe work environment.Inventory & Systems Management:
Run reports to monitor inventory levels and post vehicle detail completions accurately to customer accounts.Cross-Departmental Coordination:
Communicate with other departments to prepare for production flow and coordinate upcoming deadlines.Compliance Oversight:
Monitor and ensure compliance with customer contracts regarding vehicle detail completion and quality.Culture & Communication:
Cascade company and customer directives while promoting positive employee relations and morale.Other Duties:
Perform any other duties assigned by the designated manager.Skills and Attributes People Management:
Leads through encouragement and coaching; navigates conflict through positive resolution.Organizational Excellence:
Highly organized and systematic approach to work with a strong attention to detail.Communication:
Strong verbal and written communication skills with the ability to cascade directives effectively. Drive forResults:
Self-motivated to drive efficiency, teamwork, and the best customer experience possible.Adaptability:
Excel in a fast-paced, ever-changing environment while maintaining professional behavior.Integrity:
Maintains confidentiality and integrity while handling sensitive information.Qualifications Experience:
Minimum 2 years of leadership or supervisory experience and 2 years of automotive experience.Prior Leadership:
Prior leadership experience is highly preferred, with a proven ability to manage direct reports and hold them accountable.Auction Knowledge:
Auction and vehicle detailing experience is preferred.Education:
High School diploma or GED required.Technical Proficiency:
Proficiency with computer systems, applications, and managing metrics against targets.Licensing:
Must be 18 years of age and have a valid driver's license that meets the requirements.ADESA Values Our Next Customer May Be Your Mom :
Every customer deserves the same level of care and respect one would give to their own mother. We're All inThis Together :
The company is unified by the shared goal of providing fantastic customer experiences, achieved through mutual trust, respect, and understanding.There Are No Sidelines :
Employees are encouraged to be proactive, work hard, and take ownership of what needs to be done in a fast-paced environment.Be Brave :
Employees should not fear taking risks, pushing themselves outside their comfort zones, or being decisive, even if they stumble along the way.Zag Forward :
The company empowers creative and passionate thinking to find meaningful ways to be different and deliver amazing experiences. Don't Be aRichard :
A simple guiding principle to act appropriately and professionally.Stay Scrappy :
This value rejects mediocrity and "good enough," pushing employees to do more with less to pass savings on to customers. ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Heavy Physical Work . Constant- standing, watching, touching, listening, walking, talking Frequent
- bending, stooping, kneeling, lifting, grasping, pushing, pulling Potential
- running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions .