Inside Sales Associate Ace Stainless Santa Ana, CA Job Details Full-time $47,500 - $61,000 a year 1 hour ago Benefits Travel reimbursement Paid training Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Cell phone reimbursement Parental leave Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Customer records maintenance Spanish Construction sales Pricing Customer relationship building Email customer support Shipping coordination Phone communication Customer order taking Client inquiry handling Sales order data entry Opportunity Management English B2B business model Sales quoting Sales management systems proficiency Lead Tracking Corporate sales environment Typing Construction experience Order inquiry handling Customer information system software Sales follow-up Entry level Quality data entry Client interaction via phone calls Customer data entry Full Job Description

ACE STAINLESS SUPPLY INSIDE SALES ASSOCIATE

Ace Stainless Supply is a growing industrial distributor of stainless steel pipe, tubing, fittings, flanges, valves, compression fittings, and related products. This is not a desk job for order takers. We want an accountable person who enjoys solving problems, learning technical products, and earning customer trust.

THE MISSION

Turn incoming opportunities into lasting customer relationships. Website inquiries, dealer requests, and web orders will be a primary part of your work. Respond quickly, ask intelligent questions, quote accurately, and follow opportunities through completion.

WHAT YOU WILL OWN

Own website registrations, dealer inquiries, web orders, calls, emails, and quote requests. Every inquiry needs a prompt response and clear next step. Qualify material, alloy, size, wall thickness, schedule, specification, quantity, timing, ship-to location, freight, MTR, BAA/AIS, and certification requirements. Enter accurate customer, quote, and order information in INxSQL. Prepare professional quotations after verifying availability, lead time, substitutions, pricing, freight, documentation, and special instructions. Maintain a disciplined follow-up pipeline. Know every open quote, contact the customer, ask for the order, and record why we won or lost. Coordinate with purchasing, warehouse, shipping, accounting, outside sales, and branch leadership from inquiry through shipment. Participate in daily sales reviews covering response times, open quotes, follow-ups, obstacles, and wins.

WHO WILL THRIVE HERE

Coachable and willing to grow: listen, learn, replicate proven methods, ask questions, follow the process, and improve. Professional and confident when communicating with customers and teammates by phone and email. Organized and able to manage multiple inquiries, quotes, orders, and follow-ups without sacrificing accuracy. Detail-oriented in data entry and administrative work. Verify information, catch errors, maintain dependable records, and type approximately 30 to 40 words per minute accurately. A practical problem solver who uses available information and numbers to identify issues and move them toward solutions. Dependable, positive, and accountable. Industrial distribution, construction, manufacturing, or B2B sales experience is valuable, but character, work ethic, and learning ability matter just as much. Bilingual English and Spanish is a plus. Candidates must be legally authorized to work in the United States and able to perform the essential functions of the position. Submit your resume and a short note explaining why you would be a strong fit. The selection process may include a brief typing and practical problem-solving assessment. Ace Stainless Supply is an equal opportunity employer.

Pay:

$47,500.00 - $61,000.00 per year

Benefits:

401(k) 401(k) matching Cell phone reimbursement Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Parental leave Retirement plan Travel reimbursement Vision insurance Application Question(s): Are you able to work full-time and in person at our Santa Ana, California location? Can you type at least 30 words per minute while maintaining strong accuracy? Are you comfortable contacting customers by telephone and email, following up on open quotations, and directly asking for the order? Briefly describe your experience with order entry, quotations, ERP or CRM systems, or maintaining accurate customer records. A customer submits an incomplete request for stainless-steel material. What information would you gather before preparing the quotation?

Work Location:

In person