A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
Twain Harte Market (subsidiary of NW Supermarkets, Inc.)
Twain Harte, CA Compensation:
$27 - $30/hour SUMMARY We are seeking an energetic, hands-on Assistant Store Director to help lead our store team and support daily operations. Located in the beautiful Twain Harte, CA, Twain Harte Market is an important part of the local community. In this role, you'll work closely with the Store Director to ensure operational excellence, exceptional customer service, and a positive workplace culture. This position is ideal for an experienced grocery leader ready to take the next step in their career while gaining valuable store leadership experience.
ABOUT NW SUPERMARKETS, INC.
Northwest Supermarkets, Inc. is a growing Pacific Northwest company operating community-focused grocery stores in unique rural locations with outstanding quality of life. We offer a comprehensive benefits package including health, dental, and vision insurance, competitive pay, and a matching 401(k) retirement plan. We are committed to providing an enjoyable shopping experience through outstanding service, strong community connections, and dedicated employees. At NW Supermarkets, we invest in our associates and provide opportunities for long-term career growth and advancement.
RELOCATION ASSISTANCE
(IF
APPLICABLE
) Northwest Supermarkets is offering relocation assistance for this position, if applicable. If you are interested in making Twain Harte or the surrounding area your new home and have the skills set necessary to perform the job, Northwest Supermarkets will financially support that effort and work closely with you to make sure your transition is a smooth one. Only applies to applicants relocating from outside the area.
KEY RESPONSIBILITIES
Support the Store Director in overseeing daily store operations and team performance. Lead by example by maintaining a visible presence on the sales floor and actively engaging with customers and team members. Help create and maintain a positive, customer-focused store culture. Assist with labor management, and workforce planning. Ensure product quality, freshness, merchandising, pricing accuracy, and overall store presentation. Support inventory management, ordering, and shrink-control initiatives. Train, coach, and develop store associates. Help drive sales, profitability, and operational efficiency goals. Address customer concerns and resolve issues in a professional and timely manner. Maintain compliance with company policies, food safety regulations, and workplace safety standards. Assume leadership responsibility for the store in the absence of the Store Director.
QUALIFICATIONS
Prior leadership experience in a retail grocery environment required (department manager, assistant manager, or equivalent). Strong customer service skills and a positive, team-oriented attitude. Ability to lead, motivate, and develop employees. Strong organizational, communication, and problem-solving skills. Ability to prioritize multiple responsibilities in a fast-paced environment. Flexible availability, including evenings, weekends, and holidays. Proficiency with Microsoft Office (Word, Excel, Outlook). Desire to grow into higher levels of grocery store leadership.
PHYSICAL REQUIREMENTS
Stand for long periods of time. Bend, lift, push and pull carts with heavy loads. Proper use of a box cutter, knives, and other department devices. Frequently lift and/or move up to 40 pounds. Frequent bending, stooping, and climbing. Frequent use of stairs. Repetitive stretching and lifting required.
COMPENSATION & BENEFITS
Compensation is commensurate with experience, and we offer a strong benefits package including health, dental, vision, matching 401(k), paid time off, relocation assistance (if applicable), employee discount, and opportunities for career advancement within a growing company.
DISCLAIMER
The above statements are intended to describe the general nature of work performed by the associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified which may vary within each store and/or from store to store. The responsibilities, duties and skills required of personnel so classified may vary from store to store. An Equal Opportunity Employer.
Pay:
$27.00 - $30.00 per hour
Benefits:
401(k) matching Dental insurance Employee discount Health insurance Paid time off Relocation assistance Vision insurance
Experience:
grocery or department management: 2 years (Required)
