Reports To:

Store Management Essential Functions Customer Experience Greeting Customers:

Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.

First Impressions:

Create a positive first impression for the customer through an energetic attitude and adherence to dress code.

Store Standards:

Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.

Product Information:

Provide customers with current relevant information about the product.

Fitting Room Service:

Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.

Cash Wrap Efficiency:

Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.

Customer Appreciation:

Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability Task Completion:

Satisfactorily complete all duties as assigned by management.

Punctuality:

Be punctual and adhere to the designated work schedule.

Teamwork:

Be flexible and work well with peers and management to accomplish duties.

Policy Adherence:

Follow GUESS Policies and Procedures 100%.

Housekeeping:

Perform housekeeping duties as required.

Personal Performance Sales Goals:

Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities Meetings and Functions:

Participate in and attend all store meetings and other related functions.

Positive Attitude:

Represent a positive attitude toward the merchandise and the company.

Inventory Participation:

Participate in all inventories.

Additional Duties:

Assume and complete other duties as assigned by store management.

Physical Requirements:

Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements Customer Service Skills:

Excellent communication and customer service skills.

Retail Experience:

Previous retail experience preferred.

Team Player:

Ability to work well in a team-oriented environment.

Flexible Schedule:

Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Stamina:

Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis. ? 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