Donation Services Associate - Lake Arbor Store

• Please Note:

  This position will be posted through Monday, May 4th, 2026
• This position greets our customers and accepts their donations in an efficient and courteous manner.

This position works outside in all weather conditions. Excellent customer service skills are a must! Donation hours at our Retail Centers are Monday through Saturday 8 to 8:30 and Sunday 9 to 7. Please tell us about your availability. For this position, availability to work evenings and weekends is a must!

Pay:

$16.45 Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY

The Associate I, Donation Services is typically the first point of contact for customers that are dropping off items at retail centers and/or stand-alone donation centers (ADC). The Donation Services Associates will provide excellent and friendly customer service by greeting customers' timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.

ESSENTIAL FUNCTIONS

• Provides excellent customer service, greeting customers in a timely manner, answering product questions as needed.
• Assists every customer by unloading donations from vehicle or other areas.
• Ensure that donated items are handled with care and sorted into appropriate bins or production areas.
• Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.
• Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.
• Maintain remote donation centers, sheds, and/or trailer if applicable, following appropriate opening and closing procedures when working at a remote site.
• Ensure supplies are kept well stocked at remote site as necessary.
• Tracks and reports on donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.
• Timely communication when donation warehouse and/or trailer(s) are becoming full and a .

..