Crew Lead - Specialty Beverage Shop Candy Cloud - 1.3 Commerce City, CO Job Details Part-time | Full-time $16 - $18 an hour 1 hour ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Café experience Quick service & fast food restaurant experience Store management Coffee shop experience Beverage preparation Retail management Full Job Description Crew Lead - Job Description Candy Cloud is a speciality beverage shop featuring coffee, tea, boba, soft serve, shakes and snacks that is opening our first location in Commerce City (Reunion) Colorado. We are looking for an experienced Crew Leader to help manage the daily operations and lead the Crew to maintain excellent operation standards and provide friendly, fast customer service for our guest. We are looking for enthusiastic and friendly faces who have leadership experience in quick serve restaurants, ideally in coffee or other fast-paced beverage shops. This job will provide paid HQ training (inc expenses), which will require travel. Please check out the Candy Cloud website at www.candycloudcompany.com

Job Purpose:

As a Candy Cloud Shift Lead, you will be the operational leader on the floor, ensuring store standards are met while being the go-to person for both crew members and customers. You are expected to take initiative, lead by example, and maintain a high level of efficiency during peak periods. This leadership role involves overseeing the execution of Candy Cloud's service standards, product quality, and team coordination. You will work closely with the Assistant Manager (AM) or Store Manager (SM) to ensure the store is stocked, organized, and ready for a smooth shift. Communication and leadership are key, as you will be responsible for fostering an uplifting experience for both guests and employees, all while developing your own leadership skills.

Key Responsibilities:

Leadership & Role Modeling:

Take initiative and set a positive example for team members. Confidently lead, deploy, and guide crew members during shifts, especially in high-traffic times. Be a resource for crew members and customers, providing assistance and answering questions

Operational Excellence:

Ensure all store operating policies and standards are met, including product quality, cash handling, and store safety/security. Confidently manage all back-of-house prep work, ensuring products are labeled with the correct expiration dates. Complete temperature logs and ensure compliance with food safety standards. Be proficient with all store equipment, including the sealing machine, ice cream machine, milkshake mixer, and juicing machine.

Communication & Coordination:

Communicate effectively with both crew members and management to relay needs and expectations. Plan team placement and deployment during rushes and adjust as necessary to maintain operational flow. Ensure smooth shift transitions, preparing the store for handoff before clocking out.

Task Management:

Complete detail cleaning tasks during downtime to maintain store cleanliness. Carry out tasks assigned by the AM or SM, ensuring they are done promptly and accurately. Maintain readiness for upcoming shifts by ensuring products are stocked and prepared for use.

Skills & Qualifications:

Strong leadership skills and the ability to inspire and guide a team. Excellent communication abilities, both with the team and customers. Confidence in managing the store's machinery and executing product preparation. Ability to handle fast-paced environments with grace under pressure. Attention to detail, particularly in food safety and cleanliness standards.

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Paid training

Experience:

Food & beverage restaurant industry: 1 year (Required) Ability to

Commute:

Commerce City, CO 80022 (Required)

Work Location:

In person