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GI
Goodwill Industries of Denver
Donation Services Associate - Arvada Store
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Sales Associate (General)
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$32,885 / year median in Colorado
+2% projected growth
Job Description
Please Note:
This position will be posted through, Thursday, September 10th, 2026
Pay:
$16.45 Hr. Full Time position available. For this position, availability to work evenings and weekends is a must!JOB SUMMARY
The Associate I, Donation Services is typically the first point of contact for customers that are dropping off items at retail centers and/or stand-alone donation centers (ADC). The Donation Services Associates will provide excellent and friendly customer service by greeting customers' timely and helping as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care, showing respect for items donated.ESSENTIAL FUNCTIONS
Provides excellent customer service, greeting customers in a timely manner, answering product questions as needed. Assists every customer by unloading donations from vehicle or other areas. Ensure that donated items are handled with care and sorted into appropriate bins or production areas. Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. Maintain remote donation centers, sheds, and/or trailer if applicable, following appropriate opening and closing procedures when working at a remote site. Ensure supplies are kept well stocked at remote site as necessary. Tracks and reports on donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. Timely communication when donation warehouse and/or trailer(s) are becoming full and a truck is needed. Follows all retail center/donation center policies and procedures. Assist drivers in loading and unloading donations onto the truck when necessary. Follows all safety processes and procedures to help provide a safe working environment for employees and customers. Crosstrain in other departments or areas; act as a back-up for other areas as required. May be required to report to the store ADC or stand-alone center when necessary. Job duties may extend beyond the tasks listed and may include additional responsibilities as required.QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:
A High School diploma or equivalent is preferred.Experience:
One (1) year of retail experience is preferred.Other:
Must be able to make decisions by following Goodwill standards and guidelines. Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. Must be able to work in various weather conditions with varying temperatures•. Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. Ability to read, comprehend, write, and communicate effectively in English. Must be able to communicate effectively with customers, managers, supervisors, staff, and peers. Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan- must be 18 years of age to participate.
- Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
DHS:
888-897-7781 or www.dhs.gov/E-Verify. We promote a Safe & Drug-free Workplace. Physical Requirements Attachment toJob Description Job Title:
588Associate I, Donation Services Dept Number:
Varies- Retail The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Requirements:
Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours)Never LIFTING:
(as defined by ADA)Heavy:
45 lbs & over•FREQUENTLY
Moderate:
15-44 lbs•CONTINUOUSLY
Light:
14 lbs & under•FREQUENTLY CARRYING
Heavy:
45 lbs & over•FREQUENTLY
Moderate:
15-44 lbs•FREQUENTLY
Light:
14 lbs & underFREQUENTLY PUSHING/PULLING
- FREQUENTLY
REACHING
Above ShoulderFREQUENTLY
At ShoulderCONTINUOUSLY
Below ShoulderCONTINUOUSLY TWISTING
- FREQUENTLY BENDING
- FREQUENTLY
KNEELING/CRAWLING
- FREQUENTLY SQUAT
- FREQUENTLY
CLIMBING
Use of legs only (stairs)OCCASIONALLY
Use of arms & legs (ladders)OCCASIONALLY HEARING
FREQUENTLY VISION:
Visual, closeCONTINUOUSLY
Visual, distantOCCASIONALLY
Visual, depth perceptionFREQUENTLY HANDS/FINGERS
Simple graspingCONTINUOUSLY
Fine ManipulationFREQUENTLY
Repetitive MovementsCONTINUOUSLY WALKING
- CONTINUOUSLY
STANDING
- CONTINUOUSLY SITTING
- NEVER
SPEAKING
- CONTINUOUSLY OTHER, please describe
CONTINUOUSLY
- Working in various weather conditions/varying temperatures