Retail & Sales Specialist The Plastic Factory - 3.2 Bridgeport, CT Job Details Full-time From $40,000 a year 2 hours ago Benefits Paid time off Qualifications Retail sales transactions Retail customer service procedures Computer operation Cash amount verification Interpersonal skills Phone communication Computer literacy Merchandising Electronic transaction processing Cash register operations Attention to detail Organizational skills Computer skills Retail math Client interaction via phone calls Full Job Description About the Role We are seeking a friendly, organized, and customer-focused Retail & Sales Specialist to join our team at a leading plastic distribution and fabrication company. This individual will serve as the first point of contact for walk-in customers and phone inquiries, playing a key role in delivering excellent customer service while supporting day-to-day retail sales operations. Key Responsibilities Greet and assist walk-in customers in a friendly, professional manner Answer incoming phone calls and respond to customer inquiries Create and process customer orders Communicate with customers via phone, email, and in person regarding orders, products, and services Handle electronic sales and process transactions accurately Operate the cash register and manage retail sales transactions Handle cash accurately, including counting, making change, and balancing the register Organize product displays and ensure merchandise is well-presented and stocked Provide excellent customer service by addressing inquiries with professionalism and courtesy Support general office and sales functions as needed Required Skills & Qualifications Customer service experience Basic general computer knowledge Excellent phone etiquette and strong verbal/written communication skills Basic math skills - ability to read a ruler and measure accurately is a plus Ability to accurately operate a cash register and handle cash transactions Comfort with retail math for accurate transactions (making change, totals, discounts) Strong organizational skills and attention to detail Professional, courteous, and positive attitude Preferred Qualifications Prior experience in retail sales (a plus, not required) QuickBooks knowledge (a plus) Bilingual (English/Spanish) strongly preferred What We're Looking For A dependable team player who takes pride in providing a great customer experience, stays organized under pressure, and can comfortably juggle in-person, phone, and email communication throughout the day.

Pay:

From $40,000.00 per year

Benefits:

Paid time off

Work Location:

In person