Job Overview We are seeking a dedicated and detail-oriented Optical Sales/Office Associate to join our dynamic team. This role combines customer service excellence with technical proficiency while ensuring patients receive comprehensive eye care and maintaining efficient office operations. The ideal candidate will be contributing to a welcoming environment that prioritizes patient satisfaction. This paid position offers an exciting opportunity to develop skills towards a growing career and possible apprenticeship. Responsibilities Performing data entry and maintaining physical and digital files. Support optical laboratory tasks such as spectacle lens dispensing, eyewear frame adjustments, and optical laboratory maintenance. Ordering office supplies and keep up with basic bookkeeping. Update POS systems and computer programs. Ensure the office environment remains organized, clean, and efficient. Answering phone, taking messages and directing calls while greeting patients and customers warmly. Skills Experience with office equipment such as printers, scanners and phone systems. Excellent customer service skills combined with effective communication abilities. Experience operating POS systems and QuickBooks. Ability to multitask and prioritize daily work. Ability to perform basic math calculations for retail transactions, insurance billing, or inventory management. Join us in delivering outstanding eye care services by combining technical expertise with compassionate customer interactions—making a difference one patient at a time!