Job Title:

Counter Sales Associate FLSA Status:

Non-Exempt Location:

Greenwich, Connecticut Reports to: Location Manager Summary/Objective The Counter Sales Associate is responsible for providing customers with outstanding customer service, which includes Point-of-Sale in-person, phone, and by email sales communication. You will need to be knowledgeable about the lumber building materials and hardware accessories. This role needs to be able to follow manager's directions and complete task as requested.

Essential Job Functions Counter Sales:

Ability to learn about our products and keep up to date with new products. Ability to follow instructions and communicate effectively. Ability to work in a fast-paced environment as well as multitask. Assists clients with finding the best products that suit their needs. Provides quotes and processes orders in an accurate and timely manner. Proof, process, and accurately enter orders and quotes into our system. Accurately process sales orders generated at the counter. Process Cash sale returns and refund paperwork. Arranges for the return and credit of defective products. Monitor inventory to maintain appropriate product inventory levels. Ensure that store displays are categorized properly. Follow up on missing or delayed shipments. Balance cash registers Adheres to company policies, processes, and procedures. Maintain the cleanliness of the counter area and ensure merchandise displays remain stocked and organized.

Qualifications & Competencies Education:

High school diploma, GED, or equivalent

Experience:

Knowledge of building materials products Minimum of 2 years of inside sales experience required.

Skills & Certifications:

Ability to read, write, and communicate effectively in English and Spanish required.

•Ability to follow instructions and communicate effectively. Ability to learn about our products and keep up to date with new products. Ability to work in a fast-paced environment as well as multitask. Adheres to company policies, processes, and procedures. Working Conditions & Physical Demands Regularly required to stand, walk, bend, and lift/move up to 50 pounds Exposure to a Store warehouse/yard environment with varying temperatures and noise May involve occasional site visits or travel to other company locations/sites Position Type & Expected Hours Full-time position

Schedule:

Monday-Friday, 7 AM to 4 PM. Rotating Saturdays from 8 AM to 12 PM. Occasional overtime.

Travel:

None Supervisory Responsibility:

None Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Parental leave Profit sharing Referral program Tuition reimbursement Vision insurance Wellness program

Work Location:

In person