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Westgate Resorts

OPC In House Full-Time

Entry-Level JobVerifiedNo experience needed
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Job Description

Job Description Help for Job Description. Opens a new window. About Westgate Resorts Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most affordable vacation options out there!
Job Description Starting Pay:
$14 / Hour versus commission - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay. As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate Resorts Marketing Team! Your primary responsibility will be to promote Westgate Resorts by encouraging vacationers to visit our resorts by offering them extremely low rates on discounted theme parks and attraction tickets. You will also be required to book room nights, sell attraction tickets, and provide concierge services for visitors and guests who are here on vacation.
What You'll Do:
  • Persuade potential clients to visit Westgate Resorts by helping them maximize their savings on Orlando-area theme parks and attractions.
  • Engage with guests and clients throughout the auditing process and pre-qualify candidates for resort tours. When guests do not qualify, effectively pivot to ticket sales and/or resort room bookings.
  • Provide 5-star customer service to guests and clients to increase resort tour sign-ups, ticket sales, and resort room bookings while representing Westgate Resorts to the highest standard.
  • Utilize a consultative sales approach when offering discounted attraction tickets and resort room bookings to enhance the guest experience while maximizing personal commissions.
  • Open and close POS ticket sales terminals and accurately balance cash and credit card transactions at the end of each shift.
  • Maintain a professional appearance and work environment at all times, including keeping your workstation clean, organized, and clutter-free.
  • Stay up to date on ticket prices, resort offerings, and special promotions used as incentives to encourage guests to visit Westgate Resorts.
  • Be available for opportunities to work and travel to off-site events, pop-up locations, and conventions with little to no advance notice, within a reasonable distance and based on business needs, experience, and/or performance.
Additional details regarding commissions, travel expenses, and other event-related matters will be discussed when these opportunities are scheduled.
Core Company Values:
All team members are expected to demonstrate and uphold the following core company values:
  • Integrity
  • Passion
  • Work Ethic