Job Description As a Retail Attendant, you will play a crucial role in providing exceptional customer service and contributing to the overall success of our hotel's retail outlet. You will be responsible for assisting customers, maintaining store cleanliness, and ensuring a positive shopping experience.

Responsibilities:

Customer Service:

Greet customers warmly and professionally. Assist customers in finding products and answering questions about merchandise. Process sales transactions accurately and efficiently. Handle returns, exchanges, and refunds courteously. Build rapport with customers to foster loyalty and positive word-of-mouth.

Store Operations:

Maintain a clean, organized, and visually appealing store environment. Restock shelves and merchandise displays as needed. Assist with inventory management and stock control. Adhere to all cash handling and security procedures. Participate in store opening and closing procedures.

Product Knowledge:

Stay informed about the latest products and promotions. Provide accurate information about product features, benefits, and pricing. Offer suggestions and recommendations to enhance the customer's shopping experience.

Qualifications:

Previous retail experience preferred, but not required. Strong customer service skills and a positive attitude. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Basic math and computer skills. Flexibility to work various shifts, including weekends and holidays.

Source:

Hospitality Online