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Kilwins Chocolates, Fudge & Ice Cream

Retail Team Member

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Job Description

Job Summary Shifts
  • 4:30pm
  • 9pm ( Weekdays) 11:30am
  • 4:30pm or 4:30pm-10pm (Weekends) Join our dynamic retail team as a Retail Team Member, where your enthusiasm and customer-focused mindset will drive memorable shopping experiences.
In this energetic role, you will be the friendly face guiding customers through their purchases, demonstrating product features, and ensuring our store remains inviting and well-organized. Your proactive approach and excellent communication skills will help foster a welcoming environment, promote sales, and support daily store operations. This paid position offers an exciting opportunity to develop retail expertise while making a positive impact on every customer interaction. Duties Greet customers warmly and provide exceptional customer service to enhance their shopping experience Operate the point-of-sale (POS) system efficiently for retail sales transactions, cash register operations, and cash handling Assist customers with product demos, explaining features and benefits to encourage upselling opportunities Stock shelves, organize merchandise, and ensure the store displays are attractive and well-maintained through effective merchandising Handle retail math calculations accurately for transactions, pricing adjustments, and inventory management Manage cash drawer handling with integrity, ensuring accurate cash register operations and balancing at shift end Support inventory management by stocking products, conducting stock checks, and assisting with inventory counts Maintain professional phone etiquette when responding to inquiries or assisting customers remotely Requirements Previous experience in retail sales or cashiering is preferred but not required; enthusiasm and willingness to learn are essential Strong communication skills to engage confidently with customers and team members Knowledge of POS systems, retail math, and cash register operations is advantageous Demonstrated supervising experience or leadership qualities are beneficial for growth within the team Ability to perform basic math accurately for transactions and inventory tasks Excellent customer service skills with a friendly, positive attitude Familiarity with retail store product knowledge, merchandising techniques, and stock management practices Professional phone etiquette for handling customer inquiries courteously This vibrant role is perfect for motivated individuals eager to grow their retail career while delivering outstanding service. Join us in creating an inviting shopping environment where every customer leaves satisfied!
Pay:
$12.00
  • $15.
00 per hour Expected hours: No more than 40.0 per week
Work Location:
In person

Benefits

  • Dental Insurance