Inside Sales Associate

Ready for a new challenge? Join a team that's hardworking, passionate, and dedicated to making a difference. At Gresco Utility Supply, we believe in empowering our people to deliver exceptional service and expertise to the hundreds of electric utilities we serve across the Southeast. A career with Gresco means more than just a job—it's an opportunity to grow, collaborate, and make an impact. We value professionals who share our passion and promise of service, integrity, and commitment. Every day, our team works diligently to help our customers succeed, and we reward that dedication with a supportive, rewarding work environment.

About Gresco:

Privately owned and headquartered in the Southeastern U.S. Serving the utility industry for over 65 years Trusted partner to 100+ customers across the U.S. Benefits you'll enjoy: Some of our benefits include medical, dental, and vision insurance, life and disability insurance, retirement plans (401(k) and pension plans), educational assistance, and paid time off (PTO).

ORGANIZATION RELATIONSHIPS

Reports To:

Sales Manager Reporting Jobs:

None Contacts Inside:

Accounting department (billing and/or pricing discrepancies). Warehouse personnel (quantity discrepancy, purchase order problems, receiving problems). Purchasing department. Product Data team (updating pricing/part numbers/descriptions). Projects/Training Assistant (spreadsheets, inventory updates, consign stock reports).

Contacts Outside:

Vendor representatives (with pricing, deliveries, specifications, new products). Customers (securing new orders, helping with problems or complaints, billing, delivery, or backorders). Contacts made in person, by phone, e-mail, fax, or other forms of communication.

PURPOSE ROLES AND RESPONSIBILITIES

Promote and sell Gresco Inventory, represented product lines, and services. Communicate with customers to determine current and future material needs. Build relationships with all customer representatives that will promote the company philosophy and create trust. Provide market feedback to outside sales, Sales Manager, and the District Manager. Pursue opportunities to increase sales and gross margins. Promote and sell new products. Assist all departments as needed. Assist with any and all office operations and functions as required. Attend training schools as required to further develop skills and product knowledge. Enter customer orders. Responsible for quoting RFQs. Contract set-up (part numbers, initial orders and stocking notes). Review pricing increases for contract items - assist Account Manager on getting contract prices updated. Review open order reports. Handle material shipping discrepancies. Help expedite open past due orders and backorders with manufacturing. Keep track of account status and help assist in resolving any past due invoice issues. Responsible for escalating any complex issues to appropriate Account Manager for resolution.

NATURE AND SCOPE

Thorough product and pricing knowledge is necessary for providing quotes and blanket bids to customers. Energetic personality, ability to work with all people whether outside the organization or within. Dedicated to the company with the ability to make decisions. Ability to handle multiple projects at one time is required. Be able to recognize mistakes, correct them and learn from them.

EDUCATION/KNOWLEDGE AND EXPERIENCE REQUIRED

(minimum required job-related knowledge High school diploma or equivalent and at least 1 year of college completed 1-2 years of sales or customer service experience Strong computer skills in Word, Excel, and Outlook Strong math skills and effective communication skills

PREFERRED

B.S. degree in Business 5 years of general business experience with 3 years' sales experience

WORKING CONDITIONS

Normal office conditions. Moderate to high levels of stress due to deadlines and last-minute calls. High level of accuracy required. Must be able to lift 15 pounds at times. Occasional outside travel as a Gresco representative. Working hours are 8:00a.m. to 5:00p.m., Monday through Friday with one hour for lunch. May be subject to being on call for the department as required. Gresco Utility Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Education:

High school or equivalent (Required)

Experience:

Sales or Customer Service:

1 year (Required) Ability to

Commute:

Forsyth, GA 31029 (Required)

Work Location:

In person