Lead Associate

Lead Associate Blessingdale's Thrift Store - 3.0 Savannah, GA Job Details Part-time From $13 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Phone communication Inventory management Merchandising Processing cash transactions Store management Merchandising display arrangement Retail math POS systems Retail management Client interaction via phone calls Full Job Description Job Overview We are seeking an energetic and motivated Lead Associate to join our dynamic retail team! In this pivotal role, you will serve as a key leader on the sales floor, guiding team members to deliver exceptional customer service while ensuring smooth store operations. Your enthusiasm and expertise will help create a welcoming environment where customers feel valued and inspired to explore our wide range of products. As a Lead Associate, you will be instrumental in driving sales, maintaining merchandising standards, and fostering a positive team atmosphere that encourages growth and success. Duties Provide outstanding customer service by assisting shoppers with product questions, demonstrations, and upselling opportunities to enhance their shopping experience Supervise daily store activities, including stocking shelves, organizing displays, and ensuring merchandise is well-presented according to company standards Lead product demos to educate customers about features and benefits, encouraging informed purchasing decisions Manage cash handling processes at the POS (Point of Sale) system accurately and efficiently while maintaining excellent phone etiquette when communicating with customers Support team members with retail math tasks such as inventory counts, sales tracking, and basic calculations for pricing and discounts Assist in training new associates on store procedures, POS operation, and customer service expectations Uphold safety protocols and ensure compliance with store policies while fostering a positive work environment Requirements Prior supervising experience in a retail or grocery store setting is highly preferred Strong communication skills with the ability to engage bilingual customers effectively Experience with POS systems, cashiering, and cash handling procedures Knowledge of merchandising techniques, stock management, and retail math fundamentals Excellent customer service skills combined with professional phone etiquette Ability to perform basic math calculations quickly and accurately for sales transactions and inventory management Familiarity with grocery store operations or retail sales environments is a plus Demonstrated ability to upsell products confidently while maintaining a friendly demeanor Join us as a Lead Associate and become part of a vibrant team dedicated to delivering exceptional shopping experiences! Your energy, leadership skills, and passion for retail will help us grow together while providing valuable service to our customers.

Pay:

From $13.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person