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Premier 1 Supplies

Sales and Service Associate

Career Insights for Retail Sales Associate (General)

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Based on Iowa data

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$31,475 / year median in Iowa

+2% projected growth

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Job Description

Sales & Service Consultant Premier is looking for a full-time sales consultant to assist walk-in and telephone customers with the sale of new products as well as troubleshooting products from previous purchases. As the public face of the company, responding with empathy and tact is a critical part of turning a frustrated customer into a happy customer.
Primary responsibilities include:
Greeting customers and providing outstanding customer service, primarily on the telephone. Preparing product sales orders for shipment and other related functions. Recommending products based on customer needs. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Trouble shooting of fencing products and issues. Attending internal sales meetings or other educational activities to stay up-to-date on the latest developments, trends and regulations.
Education/experience requirements:
High school diploma or GED. Candidates must have excellent communication and multitasking skills, a positive attitude and a strong work ethic. 2-3 years of related experience and/or training, or equivalent combination of education and experience. Prior agricultural and/or livestock experience is essential. Proficient with business software (e.g. Microsoft Office, email, etc.) Hours and compensation: Hours are full-time, typically 8:30am to 5:00pm Monday-Friday. Will require working one Saturday morning 8am-12pm per month during the Spring and Summer. (Some scheduling flexibility is possible.) Hourly wage negotiable upon interview.
Benefits include:
401k, health, vision, dental, and bonus opportunities. Employees may be required to rotate and/or fill in for other departments based on need and seasonal demand. For those interested, sales consultants are often given an opportunity to travel and exhibit at tradeshows across the USA.
Job Type:
Full-time Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
Experience:
livestock: 1 year (Preferred)
Customer Service:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance