EXPERIENCED BILINGUAL FURNITURE SALES ASSOCIATE

English/Spanish Required Furniture Stars 7438 S. Cicero Ave. Bedford Park, IL 60629

Job Type:

Full-Time or Part-Time Number of Openings:

Up to 3

Expected Hours:

30-45 hours per week, with additional hours potentially available

Pay:

Guaranteed $18-$20 per hour, based on experience, plus uncapped commission and performance bonuses

Estimated Total Compensation:

Approximately $45,000-$65,000+ annually for a successful full-time salesperson

SCHEDULE

We are hiring both full-time and part-time sales associates, with full-time applicants strongly preferred. Weekend availability is mandatory because Saturdays and Sundays are our busiest and most important sales days. Applicants must be punctual, dependable, flexible, and consistently available for their agreed schedule. Additional hours may be available for exceptionally reliable employees with open availability. We are looking for long-term team members who want to grow with Furniture Stars.

ABOUT THE POSITION

Furniture Stars is seeking experienced, energetic, and dependable Bilingual Furniture Sales Associates who speak English and Spanish fluently. We are looking for natural salespeople with outgoing personalities who enjoy interacting with customers, understand how to build trust, and know how to confidently close a sale. Furniture sales experience is strongly preferred. However, we will also consider candidates with successful experience in retail, automotive, wireless, mattress, appliance, financing, or other commission-based sales environments. This is an active sales position—not a job where employees simply wait for customers to walk through the door. The right candidate must be motivated to create sales opportunities, follow up with potential customers, and remain productive throughout the entire shift.

COMPENSATION

Guaranteed starting pay of $18-$20 per hour, based on relevant experience Uncapped commission on qualifying merchandise sales Additional performance bonuses may be available Estimated total compensation of approximately $45,000-$65,000+ annually for a successful full-time salesperson Commission is earned on qualifying merchandise sales after the order has been fully paid and successfully delivered Canceled, refunded, fraudulent, returned, or charged-back transactions do not qualify for commission Complete commission terms will be explained during the interview and provided in writing upon hire Strong performers will have opportunities to increase their earnings and grow into positions with additional responsibilities

SALES RESPONSIBILITIES

Greet every customer promptly and provide friendly, professional service Identify each customer's needs, style, budget, available space, and purchasing timeline Help customers select furniture, mattresses, accessories, and complete room packages Conduct product demonstrations and clearly explain features, benefits, materials, comfort, measurements, care instructions, and available options Explain pricing, availability, delivery, warranties, financing programs, and current promotions Recommend complementary merchandise, accessories, warranties, and services that improve the customer's purchase Build value, overcome objections, and confidently ask for the sale Create accurate sales orders and carefully verify customer information, merchandise, pricing, delivery details, and special instructions Accurately operate the point-of-sale system, process payments, calculate discounts, and verify all transaction details Follow all company policies concerning deposits, financing, identification, deliveries, returns, and customer documentation Maintain strong product knowledge and quickly learn new merchandise, promotions, financing programs, and store procedures Work toward individual and store sales goals Provide excellent customer service before, during, and after every sale Assist with training new sales associates as experience and responsibilities grow

CUSTOMER FOLLOW-UP AND SALES DEVELOPMENT

During slower periods, sales associates are expected to actively create new sales opportunities instead of simply waiting for customers to enter the store.

Responsibilities include:

Follow up with previous customers, open quotes, website leads, and customers who did not complete their purchases Contact customers who have been preapproved through our financing companies and encourage them to visit the showroom Make outbound calls and send professional follow-up text messages Respond promptly and professionally to online inquiries and sales leads Take quality photographs and videos of merchandise for advertising and social media Create and maintain listings on Facebook Marketplace, OfferUp, and other approved platforms Promote current store specials through approved social-media channels Use every approved resource available to generate showroom traffic and sales Maintain accurate notes regarding customer conversations and follow-up activity

SHOWROOM RESPONSIBILITIES

All sales employees are responsible for keeping the showroom clean, organized, attractive, and ready for customers. During downtime, responsibilities include: Vacuuming assigned showroom areas Cleaning fingerprints and smudges from glass tables, mirrors, and displays Straightening pillows, cushions, bedding, rugs, and accessories Tucking dining chairs neatly under tables Making sure furniture is properly arranged, presented, and ready to be demonstrated Maintaining attractive merchandise displays and assisting with showroom merchandising Checking price tags and product information for accuracy Helping verify merchandise availability and assisting with basic inventory counts when requested Keeping sales desks and customer areas clean and organized Walking through the showroom regularly to identify anything that needs cleaning, straightening, correcting, or management's attention Helping maintain a professional, attractive, and welcoming shopping environment

CUSTOMER SERVICE AND TEAM RESPONSIBILITIES

Assist with customer-service matters professionally and notify management when additional help is needed Communicate clearly with management, coworkers, delivery teams, vendors, financing companies, and customers Use professional phone etiquette during all business communications Protect customer information and follow all privacy and financing requirements Treat every customer and coworker respectfully Follow management instructions, company procedures, and assigned responsibilities Help create a positive, productive, and team-oriented work environment

REQUIRED QUALIFICATIONS

Fluent in both English and Spanish Previous sales experience required Furniture sales experience strongly preferred Weekend availability is mandatory Strong communication, customer-service, and relationship-building skills Friendly, confident, outgoing, and comfortable starting conversations Reliable transportation and dependable attendance Must arrive on time and be ready to work at the beginning of every scheduled shift Must be available to work the agreed schedule, including weekends and holidays when scheduled Comfortable making outbound calls and following up with sales leads Comfortable taking photographs, recording videos, and using social media for business purposes Comfortable operating point-of-sale systems and processing retail transactions Strong basic math skills for calculating totals, discounts, deposits, balances, and change Basic computer, smartphone, texting, and data-entry skills Ability to quickly learn furniture products, financing programs, and store systems Ability to multitask and remain organized in a busy retail environment Professional appearance and positive attitude Honest, responsible, coachable, and self-motivated Ability to work independently without constant supervision Comfortable standing and walking throughout the showroom for extended periods Ability to safely move light showroom accessories and perform routine cleaning duties Leadership, training, or supervisory experience is preferred but not required

THE IDEAL CANDIDATE

The ideal candidate is a genuine people person who naturally connects with customers and enjoys helping them furnish their homes. The successful candidate understands that sales require consistent effort, excellent follow-up, product knowledge, and a willingness to create opportunities instead of waiting for them. We are looking for someone who takes pride in the showroom, respects customers and coworkers, accepts coaching, follows company procedures, and wants to build a long-term future with Furniture Stars. Full-time candidates who are extremely dependable, flexible, motivated, and interested in growing with the company are strongly preferred.

INTRODUCTORY PERFORMANCE PERIOD

New employees will begin with an introductory performance period. During this time, performance will be evaluated based on: Attendance, punctuality, and schedule reliability Customer service and professionalism Sales performance and closing ability Follow-up efforts and outbound customer contact Product knowledge and willingness to learn Social-media and online marketplace activity Teamwork, attitude, and communication Showroom cleanliness and attention to detail Accuracy when preparing orders and processing transactions Ability to follow company policies and management instructions Continued employment and scheduling will be based on performance, reliability, business needs, and overall fit with Furniture Stars.

TO APPLY

Please submit your résumé and answer the following questions: Are you fluent in both English and Spanish? How many years of sales experience do you have? Do you have furniture, mattress, appliance, automotive, wireless, or other retail sales experience? Are you comfortable making outbound calls and following up with sales leads? Are you comfortable creating Facebook Marketplace and OfferUp listings? Are you seeking full-time or part-time employment? Are you available to work Saturdays and Sundays? What days and hours are you available to work? When would you be available to begin? Join Furniture Stars and build a rewarding sales career where reliability, initiative, customer service, and strong performance are recognized. We are looking for long-term team members who take pride in their work, create sales opportunities, and want to grow with our company. Furniture Stars is an equal-opportunity employer. Employment decisions are based on experience, qualifications, reliability, performance, business needs, and the requirements of the position.

Pay:

$18.00 - $35.00 per hour Expected hours: 30.0 - 45.0 per week

Benefits:

Employee discount

Work Location:

In person