A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
Retail Store Clerk The UPS Store - 3.7 Carpentersville, IL Job Details Part-time $15 - $16 a year 20 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Retail customer service procedures Computer operation Interpersonal skills Phone communication Packing High school diploma or GED Cross-selling Math Attention to detail Retail store experience Productivity software Client interaction via phone calls Full Job Description Job details Job Type Part-time Qualifications High school or equivalent (Preferred)
Customer Service:
1 year (Preferred) Spanish Bilingual skills preferred Full Job Description The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean and safe working environment Follow and understand quality guidelines Will be able to work 25 - 30 hours per week for a 7-day work week Excellent attendance record Processing and packing of customer merchandise for shipping. Production, coordination, quality review and completion of customer print jobs. Completion of all Web Based Training and On The Job Training on store and The UPS Store procedures and policies. Qualifications Retail/customer service experience Good communication and people skills Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Neat, clean, and professional appearance Detail oriented, organized, and able to multitask Able to lift 50+ pounds unassisted Able to work and complete tasks independently in a quick turn environment Understands the benefits of and focused on upselling and cross selling Verifiable attendance record Benefits Uniforms Provided Employee Discounts Continuing training program UPS Cell Phone discount after 3 months
Schedule:
Day shift Monday to Friday Weekend availability Ability to commute/relocate: Carpentersville, IL 60110: Reliably commute or planning to relocate before starting work (Preferred)
