A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
Moline, IL Job Details Full-time $16.65 - $26.15 an hour 7 hours ago Benefits Disability insurance Dental insurance Flexible spending account Paid time off Adoption assistance Parental leave Employee discount Life insurance Qualifications Customer communication Full Job Description About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service. What You'll Do Execute store merchandising standards following merchandise and visual guidelines for product presentation Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes Execute timely and accurate merchandising according to company guidelines and brand standards Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards as directed by store leadership Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assigned What Skills You Have Required Must be at least 18 years of age or older Flexible availability, including days, nights, weekends, and holidays Strong verbal/written communication and interpersonal skills Preferred Retail or service industry experience
Pay Range:
$16.65 - $26.15 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:
WORK LIFE BALANCE
(PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT
BENEFITS
(401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE
PROGRAMS
(Life Insurance for you, your family or your pet, as well as other protection programs), and
