About US Gruno's Diamonds, founded in 1953, is a family-owned and -operated jewelry business built on quality, trust, and exceptional service. With locations in Rockford, IL, and Madison, WI, we are proud to offer an incredible selection of gemstones, precious metals, and unique designs to suit every style. Our skilled and highly trained team excels in jewelry sales, repairs, and appraisals, consistently earning an outstanding reputation through integrity, customer care, and craftsmanship. At Gruno's, we stand by our work, understanding the deep personal value of your jewelry. Job Brief We are looking for a responsible, results-driven, and highly motivated Sales Associate who is ready to take on all sales responsibilities from providing appropriate product solutions for our customers to nurturing them through the purchase flow from start to finish. Our ideal candidate will uphold the ideals and standards of our company and will constantly strive to meet all sales goals and exceed customer expectations. Responsibilities

• Welcomes customers by greeting them.
• Advises customers by providing information on products.
• Sell merchandise to consistently meet or exceed sales expectations.
• Provide outstanding customer service and a high-quality shopping experience to grow customer base.
• Documents sale by creating or updating customer profile records.
• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Contributes to team effort by accomplishing related results as needed.
• Understand and utilize policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriately.
• Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas.
• Perform basic store maintenance, merchandising, and other required activities to keep store clean, safe and inviting. Requirements
• Listening Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge Strong communication & organizations skills required.
• Previous experience preferred by not required.
• Committed to continuous education through workshops, seminars and conferences.

Benefits PTO Health Dental Life IRA Options Education Reimbursement Employee Discounts Job Type:

Full-time Pay:

$45,000.00 - $75,000.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person