Property Description:

Nestled in the scenic landscape of Winnetka, Illinois, the Winnetka Golf Club offers a premier golfing experience amidst its lush green surroundings. Winnetka Golf Club renovated both the 18 hole and 9-hole courses and opened for play in August 2024. The 18-hole public golf course presents a challenging yet enjoyable game for golfers of all skill levels. With tree-lined fairways, strategically placed bunkers, and undulating greens, it combines natural beauty with a test of golfing prowess. The course is framed by majestic trees and offers a picturesque backdrop that changes with the seasons, providing a visual treat year-round. Beyond golf, the Winnetka Golf Club boasts a welcoming clubhouse with a pro shop, restaurant, and event spaces, making it a hub for community gatherings and social events. Whether you're a dedicated golfer or seeking a serene escape in nature, the Winnetka Golf Club promises an unforgettable experience. This property showcases a community-oriented approach to golf, offering various golf programs, lessons, leagues, and tournaments, fostering connections among golf enthusiasts. The dedicated staff ensures a seamless and enjoyable golfing experience, from practicing at the range to relaxing in the clubhouse. The Winnetka Golf Club is not only a golfing destination but also a vital part of the local community, hosting events and fundraisers that bring neighbors together.

Position Summary:

Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner. Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.

Essential Duties and Responsibilities:

Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders. Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees. Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures. Take messages for patrons who may be on course. Interact with pass-holders, members and guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc. Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures. Ensure that the golf shop is maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays. Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable. Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities. Perform other duties as appropriate.

Qualifications:

High school preferred. 1 year experience in golf shop and/or customer service/retail sales environment preferred. Demonstrated quality written, verbal, and interpersonal communication skills. Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends. Positive attitude, professional manner and appearance in all situations.

Classification:

Part-time or Full Time, Seasonal, Hourly, Non-exempt Pay Range:

$16 to $19 per hour KemperSports Management is an Equal Opportunity Employer