About Company:

Our Mission At Ag Plus, we are a customer-driven and profitable cooperative dedicated to providing our patrons with premium value through our high-quality products and services. Our Vision Our vision is to be a successful and innovative full-service agribusiness by excelling in: Service Leadership

• Setting the standard for exceptional customer service Growth & Innovation
• Embracing new opportunities to strengthen our cooperative Efficiency
• Delivering top-tier solutions with precision and expertise Community Commitment
• Supporting and enriching the communities we serve Unity & Strength
• Fostering collaboration for lasting success Employee Dedication
• Investing in the people who drive our mission forward Who We Are For over a century, northeast Indiana has been home to a hardworking farming community built on integrity, resilience, and family values.

These same principles remain at the heart of Ag Plus today. What started as a modest group of farmers has grown into a thriving cooperative with over 1,400 members, serving communities across eleven counties. Despite our growth, we remain locally owned and operated—not by a distant boardroom, but by the farmers we proudly serve. Ag Plus is open to everyone in northeastern Indiana—no memberships, no annual fees. Our success stays within the local markets we serve, benefiting our communities time and time again. Our Services To best support our members, Ag Plus operates across five key divisions: Agronomy

• Precision Ag, crop nutrients, protection, and seed solutions Energy
• Reliable liquid fuels and LP gas services Feed
• Quality bagged and bulk feed options Grain
• Comprehensive grain services, including trucking Turf
• A full line of turf products with expert advice At Ag Plus, we remain committed to delivering value, fostering growth, and serving our communities for generations to come.

About the

Role:

Location:

Raber Job Title:

Retail Sales Specialist Division:

Feed Reports to: Raber Location Manager Summary Responsible for contact with customers in the specified territory, assist with the daily duties and maintenance of margins. Establish customer relations through positive customer service and assists in developing a positive working environment. Essential Duties and Responsibilities include the following: Other duties may be assigned. Provide Excellent Customer Service Exhibit good customer relation skills and enthusiasm. Assist with customer billing and grain receipts at the location. Maintain a desirable appearance of store and work area in the store Work with Location Managers to maintain margins. Responsible for inventory and pricing of products associated with farm supply, lawn and garden, and feed. Work with all Department Managers to discuss promotions, pricing, and recommendations. Handle customer complaints directly. Discuss and assist in the production problems of all customers. Call on existing and prospective customers to build business and increase the levels of commitment to our customers with effort to grow new customer base. Administer credit policy within company credit policy. Exhibit sufficient computer technology skills. Responsible to assist in the regular inventory by making the list, counting where needed, and extending the prices for all items. Inspect grain, ingredients, and other products as delivered to the location. Maintain quality control levels of products that are marketed and delivered. Oversee feed sales and product inventory to meet the customer needs while maintaining margin. Performs other activities as directed by the company managers. Customer Service Customers are the key to our success as a business. All customers should always be greeted with a friendly attitude and as quickly as possible by every employee. Phone calls should be answered promptly and courteously. Employees should make every effort to fill a customer's needs while remembering that we must remain a profitable company. Product should never leave the premises without proper billing and loading procedures as set by the branch. Employees are responsible to supply correct products, accurate mixes, deliveries, etc. to each customer. Supervisory Responsibilities This job has limited supervisory responsibilities. Position is responsible to see that inventory is ordered, stored and handled within proper procedures. Position is also responsible to see that proper feed handling procedures are followed with authority to manage the situation. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or 3-5 years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and toxic or caustic chemicals. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.