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BR
Big Red Liquors
Sales Associate
Career Insights for Retail Sales Associate (General)
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Scorecard
Based on Indiana data
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$31,248 / year median in Indiana
+4% projected growth
Job Description
Job Summary We are seeking a dynamic and customer-focused Sales Associate to join our retail team. The ideal candidate will excel in providing exceptional customer service. This role requires strong communication skills, proficiency with POS systems, and the ability to work in a fast-paced store environment. The Sales Associate will play a vital role in creating a welcoming shopping experience and maintaining the store's visual appeal. Responsibilities Greet customers warmly and assist them with product inquiries and selections Operate cash registers accurately for sales transactions, cash handling, and refunds Upsell additional products to meet sales goals while ensuring customer satisfaction Maintain attractive merchandise displays through merchandising and stocking efforts Ensure shelves are stocked, organized, and replenished regularly Provide excellent customer service by addressing questions and resolving concerns promptly Be proficient in cashiering duties, including processing payments via cash, credit, or debit cards Maintain proper phone etiquette when assisting customers over the phone Support inventory management and stock rotation procedures Qualifications Prior retail sales experience preferred Familiarity with POS systems and cash handling procedures Strong communication skills, including assisting customers both in person and over the phone Experience in upselling products and promoting store specials effectively Basic math skills for retail math calculations and transaction processing Excellent customer service skills with a friendly and professional demeanor Ability to work effectively in a fast-paced environment while maintaining attention to detail This position offers an engaging work environment where teamwork and customer satisfaction are prioritized. We value proactive individuals who are eager to contribute to our store's success through excellent service delivery.