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Retail Store Team Lead. Job in Thorntown Gr8Jobs
Job Description
GNC is seeking a performance-driven Team Lead for our retail locations. In this role, you'll lead daily store operations, coach associates, and deliver exceptional customer experiences focused on health and wellness. You'll use strong product knowledge in vitamins, supplements, and sports nutrition to guide customers toward their goals while driving sales and meeting performance metrics. Responsibilities include supporting merchandising, inventory, and loss prevention standards and assisting with training, scheduling, and opening/closing duties. This role offers growth opportunities in a purpose-driven, customer-focused culture. Responsibilities Lead daily store operations to achieve sales and performance goals Coach, train, and motivate associates on product knowledge and selling skills Deliver exceptional customer service and personalized wellness recommendations Ensure merchandising, signage, and inventory standards are maintained Monitor KPIs, complete reports, and support store manager in driving results Handle opening/closing procedures and ensure loss prevention compliance Maintain a clean, safe, and welcoming store environment Support hiring, onboarding, and scheduling of team members Required Skills Retail sales Team leadership Customer service Product knowledge - vitamins and supplements Point-of-sale (POS) systems Merchandising and planograms Inventory management Cash handling and reconciliation Loss prevention KPI tracking and reporting