Sales Associate/Employee Owner, Pet Department A. W. Brown's Pet and Garden

• 3.

0 East Longmeadow, MA Job Details Part-time From $15 an hour 2 hours ago Benefits Health insurance Employee discount Qualifications Pet care Customer communication Customer service Basic math Animal handling Retail store experience Animal care Product demos Cash handling Retail sales Time management Full Job Description Here at A.W. Brown we are proudly employee-owned. Customer service is our number one priority and our Associates are often the first contact that a customer has upon entering the store. Associates are responsible for providing value-added customer service by offering courteous and knowledgeable assistance. In addition, the Pet Department Associates will assist the department manager in all functions required to maintain a safe and healthy environment for our small animals, fish and reptiles. Must be able to work Wednesdays and Saturdays.

JOB RESPONSIBILITIES

• Provide excellent customer service and assistance:
• Project a helpful, friendly image to all customers at all times.
• Offer advice and answer questions to help customers find what they are looking for.
• Refer customers to other employees for further assistance as needed.
• Feed and water the fish and live pets as directed by department manager.
• Maintain and uphold all department expectations including often repetitive and rigorous cleaning schedules.
• Must be comfortable handling or working with all live animals such as rodents, birds, reptiles, etc. Handling insects is required.
• Maintain cleanliness and organization of

Live Pets/Fish Dept:

• Clean and sanitize all cages and tanks per departmental procedures.
• Perform regular water changes (often several times a week) of fish tanks.
• Keep shelves and walkways clear of clutter or hazardous obstructions.
• Clean up any spills or bedding from tanks or cages.
• Check to make sure that all animal and fish cages and tanks are signed and labeled accurately.
• Stocking shelves and filling bulk bins for items related to the department.
• Attend and participate in store meetings and training sessions. Learn about the live pets and fish that we sell in order to better serve the customer.
• Other duties as assigned.

QUALIFICATIONS

• A minimum of six (6) months previous experience in a similar retail environment.
• Must have small animal and/or fish experience.
• Excellent time management and organization required.
• Must be 18 years of age or older.
• Must be able to lift 40lbs regularly.
• Must be able to spend long periods of time on your feet, oftentimes for the duration of your shift.
• Must be friendly, team-oriented and enjoy working with customers and other employees.
• Must be available weekdays and weekends.
• Must demonstrate initiative, reliability and professionalism at all times.

Job Type:

Part-time Pay:

From $15.00 per hour Expected hours: 20.0

• 25.

0 per week

Benefits:

Employee discount Health insurance

Shift:

8 hour shift Application Question(s): Can you work Wednesdays and Saturdays?

Shift availability:

Day Shift (Required)

Work Location:

In person