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Massachusetts Green Retail - Cannabis Dispensary

Team Lead **Must have prior Supervisory Experience in Cannabis Industry**

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What they do

A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.

$43,564 / year median in Massachusetts

+8% projected growth

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Job Description

Team Lead •Must have prior Supervisory Experience in Cannabis Industry•Massachusetts Green Retail - Cannabis Dispensary - 5.0 Lynn, MA Job Details Full-time $19 - $20 an hour 3 hours ago Benefits Paid time off Employee discount Qualifications Customer communication Staff supervision Teamwork Shift management Team development Grocery store experience Time management Full Job Description Overview We are seeking a motivated and dynamic Team Leader to join our team. The ideal candidate will possess strong leadership skills and a passion for customer service, with the ability to inspire and manage a team effectively. As a Team Leader, you will be responsible for overseeing daily operations, ensuring exceptional service delivery, and fostering a positive work environment. This role is crucial in maintaining high standards within our grocery store setting while driving team performance and customer satisfaction. Duties Lead and manage a team of associates to ensure efficient store operations. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Recruit, interview, and train new team members to build a skilled workforce. Organize daily tasks and schedules to optimize productivity and meet operational goals. Monitor team performance, providing feedback and coaching to enhance individual and group effectiveness. Collaborate with management to implement strategies that drive sales and improve store performance. Maintain an organized work environment, ensuring compliance with health and safety regulations. Foster a culture of teamwork, encouraging open communication among team members. This is mostly a PM shift and expected to work weekends. Qualifications
MUST HAVE CANNABIS RETAIL SUPERVSIORY EXPERENCE
Proven leadership experience in a retail or grocery store environment is preferred. Strong customer service skills with the ability to engage effectively with customers. Excellent time management and organizational abilities to handle multiple tasks efficiently. Experience in recruiting, interviewing, and training staff members. Bilingual proficiency is a plus, enhancing communication with diverse customers and team members. A proactive approach to problem-solving with the ability to adapt in a fast-paced environment. A passion for the grocery industry with knowledge of products and services offered. Join us as we strive for excellence in customer service while leading a dedicated team!
Job Type:
Full-time Pay:
$19.00 - $20.00 per hour
Benefits:
Employee discount Paid time off
Shift:
8 hour shift Ability to
Commute:
Lynn, MA 01905 (Required) Ability to
Relocate:
Lynn, MA 01905: Relocate before starting work (Required)
Work Location:
In person