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Terpene Journey

Budtender

Career Insights for Retail Sales Associate (General)

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Scorecard

Based on Massachusetts data

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$36,142 / year median in Massachusetts

+5% projected growth

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Job Description

Budtender — Full-Time Are you excited about learning about and recommending the latest cannabis products? Do you enjoy going above and beyond to make a customer's day? Join the Terpene Journey budtending team. About the Role At Terpene Journey, our budtenders help customers explore cannabis through thoughtful recommendations and consumer education. As the face of our company, budtenders must be honest, kind, approachable, and team-oriented. You will work with a wide range of customers—from people purchasing cannabis for the first time to experienced consumers looking for something new. You should be comfortable navigating these conversations with genuine care, active listening, and clear communication. Key Responsibilities As a Terpene Journey budtender, you will: Welcome customers and create a friendly, supportive retail experience. Listen to customers' needs and provide thoughtful product education and recommendations. Facilitate sales transactions accurately and efficiently. Handle cash management, data entry, and other point-of-sale responsibilities. Follow all Massachusetts cannabis regulations, company policies, and standard operating procedures. Maintain a clean, organized, and well-stocked dispensary. Assist with opening and closing procedures. Support inventory activities, including stickering, stocking products, and replenishing supplies. Collaborate with teammates to support the dispensary's daily operations. Duties and responsibilities may change based on the operational needs of the company.
Qualifications Successful candidates will have:
At least two years of experience in retail sales or another customer-facing role, such as bartending or serving. Excellent verbal communication and active-listening skills. The ability to identify customer needs and explain products clearly. A strong work ethic and a team-oriented attitude. The ability to take direction, accept feedback, and continue learning. General math and cash-handling skills. A commitment to dependable attendance, including consistently arriving on time and avoiding unnecessary call-outs. An interest in cannabis products, consumer education, and emerging industry trends. Knowledge of cannabis, cannabinoids, terpenes, and product formats is a strong plus but is not required. Regulatory and Physical Requirements Candidates must: Be at least 21 years old. Meet Massachusetts cannabis-industry background-check and fingerprinting requirements. Understand that certain criminal convictions may affect eligibility under state cannabis-licensing regulations. Be able to lift and carry up to 20 pounds for a distance of approximately 50 feet. Schedule This is a full-time position. Regular working days will be Tuesday to Saturday 1:30pm to 10:30pm. Compensation and Benefits Terpene Journey offers: Competitive wages 120 hours of paid time off 56 hours of sick time Health insurance Dental insurance Vision insurance 401(k) with company match Employee discount Working With Us Terpene Journey is adventurous, approachable, confident, socially conscious, and ahead of the curve. Product education and a commitment to quality are central to who we are. People who are passionate about helping others, learning continuously, and discovering great cannabis products will thrive here. About Terpene Journey Terpene Journey partners with local growers and producers to curate a wide spectrum of aromatic, flavorful cannabis flower and innovative extracts, edibles, beverages, and infused products. Our goal is to make it easier than ever for customers to find the right cannabis products for their next adventure. Equal Employment Opportunity Terpene Journey is an Affirmative Action and Equal Opportunity Employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment without discrimination based on gender, gender identity, sexual orientation, race, ethnicity, protected veteran status, disability, or any other status protected by applicable law. Terpene Journey is committed to creating a diverse, equitable, and inclusive workplace.
Pay:
From $19.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Why do you want to work at Terpene Journey?
Work Location:
In person