Retail Sales Specialist This position reports to the Store Manager. For over 75 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, two state-of-the-art design studios—60,000 square feet in Boston and 12,000 square feet in New York City—and retail shops throughout the Greater Boston area and Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients' precious moments as if they were our own.

Job Responsibilities:

Provide outstanding customer service and contribute to sales volume growth; resolve customer questions and concerns in The Winston Way Assist clients with floral, plant, specialty container, and accessory selection; prep and design floral and plant product based on skill and experience level Take an active role in maintaining and developing existing and new client relationships, including following up as needed to ensure complete satisfaction Participate in daily set up and break down of store Contribute to the consistent maintenance and refreshment of product merchandising

Candidate Attributes:

Previous experience in luxury hospitality, design and/or retail industries is preferred Professional or personal experience in floriculture, horticulture, and/or design is desired but not required Proven ability to efficiently and professionally meet client needs Strong interpersonal skills, coupled with a high level of enthusiasm and self-motivation Ability to prioritize and manage time effectively

Other:

Store hours are Monday - Saturday 10:00am - 5:00pm. Flexible work schedule required including Saturday and holiday availability Peak business periods may require extended work days and work weeks Ability to lift and move product weighing up to 30 pounds

Job Type:

Full-time Pay:

$25.00 - $28.00 per hour Application Question(s): Will you now or in the future require sponsorship for employment? Ability to

Commute:

Wellesley, MA 02482 (Required)

Work Location:

In person