Operations Manager (Automotive / Shop Operations / Multi-Site)

Build Something Exceptional With Us Messer Truck Equipment is looking for a driven, hands-on Operations Manager to help lead and scale operations across multiple locations. This is a leadership role for someone who thrives in a fast-paced, service-driven environment and is passionate about developing teams, improving processes, and delivering exceptional customer experiences. What You'll Do Operations & Leadership

• Lead daily operations across multiple shop locations
• Supervise, schedule, and support technicians and shop teams
• Assign work, balance workloads, and optimize shop throughput
• Partner with Shop Supervisors to drive performance and accountability Customer Experience & Quality
• Ensure a seamless customer journey from intake to delivery
• Interface with customers in person and via phone as needed
• Own and enforce quality control standards across all work performed
• Review and validate repair and installation orders Continuous Improvement (Lean Leader)
• Champion lean and continuous improvement initiatives across all locations
• Identify inefficiencies and lead cross-functional solutions
• Act as the hub of the shop—problem solver, coach, and process owner
• Drive measurable improvements in productivity, quality, and turnaround time Team Development
• Coach, mentor, and develop high-performing teams
• Establish performance standards and hold teams accountable
• Build a culture of ownership, urgency, and continuous growth Facilities & Systems
• Oversee facility operations and fleet management
• Support systems administration, ERP usage, and process optimization What You Bring (Must-Haves)
• 5-10 years of automotive, truck equipment, or heavy equipment experience
• 3+ years of leadership/people management experience
• Strong operational mindset with ability to prioritize in real time
• Proven ability to lead in a fast-changing environment
• Hands-on, self-directed leadership style
• Strong communication and problem-solving skills
• Comfortable with technology and shop systems What Sets You Apart (Nice-to-Haves)
• Lean / Continuous Improvement experience
• ERP system experience
• College degree (business, operations, or related field)
• Track record of improving shop efficiency and performance Physical Requirements
• Ability to lift up to 75 lbs
• Ability to stand for extended period

Pay:

$100,000.00

• $130,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person