A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.
at Kroger Co. in South Lyon, Michigan Posted in 20 days ago.
Type:
Full-Time Job Description:
Responsible for creating a unique customer cheese experience that will embody the food passion, cheese knowledge, interactive customer service, team leadership and industry leading merchandising that is uniquely Murray's Cheese. Work closely with Deli Merchandising and District Staff, as well as the direct reports to create an environment of outgoing, personal, theatrical cheese retailing within the store environment. Role model proactive selling and superior product knowledge to drive sales in a targeted manner. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Management experience or Food Retail experience or two year Culinary Degree Willing to taste cheese daily. Supportive of cheese business initiatives. Able to inspire, motivate and train staff while ensuring successful completion of all tasks. Excellent communication skills. Ability to multi-task. Proficient with Microsoft Excel and Word. Strong desire to learn, enthusiasm for the product, and an interest and willingness to try new and innovative approaches. Desired Past work record reflects dependability and integrity. Prior food handling. Supervisory skills. Create and maintain the Murray's Cheese experience: interactive customer service, ongoing product education,, effective cross-selling, merchandising, pushing and promoting designated products. Maintain knowledgeable, efficient, friendly staff fully trained in Murray's operations and products. Ensure all Kroger and Murray's policies, operating standards, and procedures are communicated effectively, maintained, and followed at all times. Ensure that staff adheres to all Food Safety, Hazard Analysis Critical Control Point, and Sanitation Procedures. Place orders and maintain inventory. Responsible for setting up weekly in store selling events. Contribute to store goals for increasing sales and improving profit. Effectively control shrink and waste by following Murray's and Kroger's Best Practices. Control labor expenses through appropriate scheduling. Meet and/or exceed budgetary goals for the Murray's Cheese Shop. Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports. Must be able to perform the essential functions of this position with or without reasonable accommodation.
