Overview Join our vibrant team as a Liquor Store Associate and become the friendly face that enhances every customer's shopping experience! In this energetic role, you will be the go-to expert for product knowledge, customer service, and retail sales transactions. Your enthusiasm and communication skills will help create a welcoming environment where customers feel valued and appreciated. Whether assisting with product selections, conducting product demos, or managing the cash register, you'll play a vital role in driving sales and ensuring smooth store operations. This paid position offers an exciting opportunity to develop your retail skills while working in a lively, fast-paced environment. Responsibilities Greet customers warmly and provide exceptional customer service through active communication and attentive listening. Assist customers in selecting products, offering knowledgeable recommendations, and conducting engaging product demos when appropriate. Operate POS (Point of Sale) systems efficiently for retail sales transactions, including cash handling, cash drawer management, and processing various payment methods. Upsell products by highlighting features, promotions, or complementary items to maximize sales opportunities. Stock shelves accurately, ensure proper merchandising standards, and maintain an organized store layout to enhance product visibility. Maintain store cleanliness and organization by stocking shelves regularly and ensuring all products are properly labeled and displayed. Follow all phone etiquette protocols when assisting customers over the phone or via online inquiries. Support inventory management through stock checks, product replenishment, and participating in stock audits as needed. Demonstrate proficiency with basic math for cash register operations and retail math calculations to ensure accurate transactions. Engage in supervising experience by assisting with training new team members or guiding less experienced staff during shifts when required. Requirements Previous retail experience preferred, especially in grocery stores or beverage retail environments. Strong communication skills with the ability to engage customers effectively and provide clear product information. Bilingual abilities are a plus to serve diverse customer needs more effectively. Experience with POS systems, cashiering, retail sales transactions, and cash handling procedures is highly desirable. Knowledge of retail store product knowledge, merchandising techniques, and inventory stocking practices. Excellent phone etiquette skills for professional customer interactions over the phone or online inquiries. Supervising experience is advantageous for leadership opportunities within the team. Ability to stand for long periods and perform physical tasks such as stocking shelves regularly. Basic math skills necessary for accurate cash register operation and retail calculations. Join us today to be part of a dynamic team dedicated to delivering outstanding service while growing your retail expertise!