Key Refrigeration Supply

• Inside Sales Associate Heritage Distribution North Kansas City, MO Job Details Full-time 7 hours ago Benefits Paid holidays 401(k) matching Opportunities for advancement Qualifications Customer returns handling Full Job Description Key refrigeration Supply
• HVAC Inside Sales / Counter Sales Representative Key Refrigeration Supply
• KS•Topeka & MO-NKC Key Refrigeration Supply is seeking a knowledgeable, customer-focused Inside Sales Representative (Counter Sales) .

This role is ideal for someone with HVAC experience who enjoys helping contractors, building relationships, and providing exceptional customer service in a fast-paced wholesale distribution environment. As the face of our counter, you'll assist customers with product selection, process orders, coordinate with the warehouse, and help keep our customers productive and successful. Responsibilities Assist HVAC contractors and trade professionals at the sales counter and over the phone. Process customer orders accurately and efficiently. Recommend products, accessories, and replacement parts based on customer needs. Research product availability, pricing, and technical information. Coordinate with warehouse staff to ensure timely and accurate order fulfillment. Maintain organized displays and a clean, professional counter area. Build strong relationships with new and existing customers. Handle returns, warranty inquiries, and order issues professionally. Support branch operations and work collaboratively with teammates. Qualifications HVAC industry experience preferred (contractor, wholesale distribution, or related field). Previous counter sales, inside sales, parts sales, or customer service experience is a plus. Strong communication and interpersonal skills. Ability to multitask in a busy environment. Basic computer skills and the ability to learn distributor software. Positive attitude, dependable work ethic, and team-first mindset. Ability to lift up to 50 pounds occasionally. What We're Looking For The ideal candidate: Enjoys working directly with customers. Understands HVAC equipment, parts, and supplies. Solves problems quickly and accurately. Takes pride in providing outstanding service. Wants to build long-term relationships with customers and coworkers. What We Offer Competitive pay Comprehensive benefits package Paid vacation and holidays 401(k) with company match Opportunities for training and career advancement Stable, family-oriented company with a strong reputation in the HVAC industry Apply Today If you're looking for a career where your HVAC knowledge and customer service skills make a difference every day, we'd love to hear from you. Key Refrigeration Supply Inside Sales / Counter Sales Representative Key Refrigeration is an Equal Opportunity Employer.