Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
NT
Nationwide Trailers
Parts Counter Associate
Career Insights for Retail Store Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
$29,520 / year median in Missouri
-1% projected decline
Job Description
Overview The Parts Specialist is the frontline of the parts retail experience. This role combines consultative selling with strong product knowledge to help customers identify the right parts, accessories, and supplies for their trailers or equipment. Parts Specialists are responsible for delivering fast, accurate counter service while also supporting the operational discipline that keeps the parts department organized, stocked, and easy to shop. This role requires attention to detail, urgency, and a genuine commitment to customer service. Key Responsibilities Sales and Customer Service
- Provide consultative, high-quality counter sales that help customers solve problems and complete projects correctly
- Recommend related and companion products that improve outcomes and increase ticket value
- Create accurate tickets, prepare quotes, process payments, and follow up on open orders
- Support phone and walk-in customers with product identification and pricing
- Maintain a professional, helpful presence at the parts counter Operational Responsibilities
- Receive and stock incoming freight accurately
- Rotate inventory and maintain correct bin locations
- Assist with labeling, tagging, and merchandising shelves
- Support cycle counts and inventory corrections as needed
- Help maintain a clean, organized, and easy-to-shop parts department Service Collaboration
- Pull and stage parts for service repair orders
- Assist technicians with part identification and sourcing
- Communicate part availability and delays clearly to service personnel
Pay:
$18.00- $25.