Sales Associate Reports To:

General Manager Full-Time/Part-Time Job Summary:

The Sales Associate will be responsible for assisting customers with their purchasing needs, providing expert knowledge about our products, and ensuring a positive shopping experience. The ideal candidate will have a passion for hardware, excellent communication skills, and a strong sales aptitude.

Key Responsibilities:

Greet customers promptly and courteously. Assist customers in locating products and answering questions regarding product features, uses, and availability. Provide recommendations and solutions based on customers' needs and preferences. Handle customer inquiries and resolve any issues or concerns in a professional manner.

Sales:

Drive sales by actively engaging with customers and promoting products. Upsell and cross-sell products to maximize sales opportunities. Achieve individual and team sales targets. Process sales transactions accurately and efficiently using the store's point-of-sale system. Understand and utilize data systems to keep our customer records accurate.

Product Knowledge:

Maintain up-to-date knowledge of all products and services offered by Coltrain Hardware. Attend training sessions and stay informed about new products and industry trends. Share product knowledge with customers and team members.

Inventory Management:

Assist in receiving and stocking inventory. Ensure shelves and displays are well-stocked, organized, and visually appealing. Participate in inventory counts and report discrepancies to the management team.

Store Maintenance:

Maintain cleanliness and orderliness of the store, including aisles, displays, and checkout areas. Ensure promotional materials and signage are up-to-date and correctly displayed.

Team Collaboration:

Work collaboratively with other team members to achieve store goals. Participate in team meetings and contribute ideas for improving sales and customer service.

Safety and Compliance:

Follow all safety protocols and procedures to ensure a safe shopping environment for customers and a safe working environment for employees. Adhere to company policies and procedures. Other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Previous retail or sales experience, preferably in a hardware store or related industry.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills and familiarity with point-of-sale systems.
• Physical ability to stand for extended periods, lift heavy items, and perform tasks that involve bending, reaching, and climbing ladders.

Preferred Skills:

• Knowledge of powertools, hardware, tools, and building materials.
• Proven track record of achieving sales targets.
• Strong problem-solving skills and ability to think on your feet.

Benefits:

• Competitive hourly with commission opportunities.
• Employee discounts on store products.
• Insurance Assistance and Paid Time Off (for full-time employees).
• Paid holidays.
• Opportunities for career advancement and professional development.

How to

Apply:

Interested candidates should submit their resume and a cover letter explaining why they are a good fit for the Sales Associate position at Coltrain Hardware. Applications can be submitted in person at the store or via email to hello@coltrainhardware.com.

Pay:

$16.00

• $18.00 per hour Expected hours: 30.0
• 40.

0 per week

Benefits:

Employee discount Flexible schedule Opportunities for advancement

Work Location:

In person