Company Overview Since 1953, our organization has dedicated itself to supporting the preservation and appreciation of one of the nation's most treasured natural parks. As a non-profit entity, we generate funds through retail sales to park visitors and membership programs, helping to fund vital conservation and educational initiatives. We invite passionate individuals who love nature and community engagement to join our team. Job Summary Smokies Life is hiring team members who love GSM National Park and enjoy a fast-paced retail environment! We seek hourly sales assistants to work at Oconaluftee and Bryson City Visitor Centers and Clingmans Dome Information Center. Duties include ringing up sales, answering visitor questions, stocking shelves, etc. Retail sales experience preferred.

Hiring Rate:

$16.00/hr. Monthly bonuses upon meeting team goals. $20 stipend paid for the days that are worked at Clingmans Dome. Seasonal positions, 20-40 hours per week

Duties:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Operates visitor center sales outlet; performs opening/closing procedures; operates media player to showcase video media available for sale; secures sales outlet at end of workday. Provides customer service in person or by telephone; provides assistance/information related to park/visitor center services, facilities, activities, locations, distances, merchandise, charges/fees, procedures, or other issues; directs visitors to points of interest within park; provides information regarding programs of the Association and the National Park Service (NPS); provides interpretive information to assist visitors with identification of indigenous wildlife, flora, and fauna; refers inquiries to proper Association officials, NPS officials, Gateway Regional Visitor Center partners, or other personnel as appropriate. Performs retail sales work; assists customers with selection of merchandise for purchase; conducts sales transactions; operates computerized cash register; process credit card payments, accepts cash payments, and makes change for items purchased. Promotes the benefits of Smokies Life membership to visitors; recruits and processes new members and renewal members. Records/secures moneys received; collects money deposited by visitors into brochure/leaflet dispensers; sorts, counts, and records money; balances cash register drawers; prepares bank deposits. Maintains/stocks vending machines; collects, records, and secures money; coordinates service/repair when needed. Maintains/displays shelf inventory of merchandise for sale; stocks shelves, brochure/leaflet dispensers, and display tables; places, moves, or removes stock items; replenishes items as necessary; obtains items from stock room. Initiates requests for new/replacement materials from warehouse; inspects deliveries to verify accuracy and completeness of order; identifies incorrect or damaged items; packages items for shipment; communicates with warehouse personnel regarding status of orders, discrepancies, or problems; assists in conducting periodic inventories.

Minimum training and experience:

Graduation from high school and 1 to 2 years of experience in retail sales, or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Must have general knowledge of the programs, goals and objectives of Smokies Life and the National Park Service.

Type:

Seasonal, 20-40 hours per week

Hiring Rate:

$16.00/hr. + incentive pay. $20 travel stipend per day for

Clingmans Dome Visitor Center Hire Date:

ASAP Supervisor:

Senior Store Manager Deadline:

Until position is filled, 2-3 spots available

Available Locations:

Clingmans Dome Visitor Center, Mingus Mill, Oconaluftee Visitor Center, or Swain County Visitor Center & Museum Application can be downloaded by going to our website: SmokiesLife.org Smokies Life is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Job Type:

Temporary Benefits:

Employee assistance program Employee discount Flexible schedule Referral program Retirement plan

Work Location:

In person

Pay:

From $16.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule

License/Certification:

Driver's License (Required) Ability to

Commute:

Cherokee, NC 28719 (Required)

Work Location:

In person