Job Overview Tee Time Nexus — Mooresville, NC Tee Time Nexus is looking for a reliable, customer-focused Golf Simulator Operations & Sales Associate to help run our indoor golf facility. This person should have a strong understanding of golf, be comfortable operating golf simulator technology, and be able to work independently. Responsibilities Operate and monitor the golf simulator bays and facility independently Assist customers with simulator setup, gameplay, bookings, and general questions Have a solid understanding of golf rules, terminology, clubs, and basic swing concepts Troubleshoot common simulator, technology, and customer issues Answer phone calls, text messages, and customer inquiries professionally Manage customer check-ins, bookings, and facility operations Maintain a clean, organized, and welcoming facility Help customers understand membership options and convert inquiries into memberships or bookings Develop and pursue corporate, group, and event sales opportunities Build relationships with local businesses, companies, golf groups, and organizations Help coordinate corporate events, group outings, and private bookings Handle customer complaints and resolve issues professionally Monitor the facility and ensure customers follow safety and operating procedures Work independently with minimal supervision What We're Looking For Strong knowledge and understanding of golf Comfortable using technology and learning new simulator systems Excellent customer service and communication skills Comfortable answering phones and speaking with customers Strong sales and relationship-building skills Professional and friendly personality Self-motivated and dependable Able to troubleshoot problems and think independently Previous golf, hospitality, sales, or simulator experience is a must

Pay:

$15.00 - $17.00 per hour Expected hours: 25.0 - 30.0 per week

Experience:

Golf:

1 year (Required)

Work Location:

In person