Welcome visitors to the national park visitor center in a warm, helpful, and professional manner.
Operate the park store point-of-sale system and handle transactions accurately.
Help visitors find books, maps, gifts, apparel, educational items, and keepsakes related to Theodore Roosevelt National Park.
Become familiar with basic park and area information in order to help orient visitors.
Keep merchandise areas clean, organized, stocked, and visitor-ready.
Assist with receiving, pricing, labeling, stocking, and displaying merchandise.
Stay helpful, accurate, and professional during busy periods and high visitor volume.
Support smooth store operations during weekends, holidays, special events, and peak visitation periods.
Work cooperatively with store staff, National Park Service staff, and other park partners. Qualifications We are looking for candidates who are:
Friendly, dependable, punctual, and comfortable working with the public.
Interested in national parks, public lands, history, conservation, education, or visitor service.
Committed to excellent customer service.
Able to maintain composure, accuracy, and good judgment in a busy visitor center setting.
Responsible when handling sales transactions, currency, and basic math.
Comfortable using basic technology or willing to learn.
Able to stand for extended periods and lift boxes or merchandise as needed.
Organized, flexible, respectful, and willing to help where needed.

Previous retail, customer service, hospitality, bookstore, museum, visitor center, or park experience is helpful but not required. Schedule We are hiring for a full-time year-round position. Weekend and holiday availability may be required. Exact start date, weekly hours, and schedule will be discussed during the hiring process. Why This Work Matters The park store helps visitors continue learning about Theodore Roosevelt National Park long after their visit. Revenue from park store purchases supports education, interpretation, visitor services, and other park-related needs. In this role, you will help visitors have a great experience while supporting Theodore Roosevelt National Park. 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