OVERVIEW
The key goal of the Coffee Host at OuickChek is the overall performance of the Coffee Area. The Coffee Host is responsible for a specific department in the store and may have additional responsibilities such as meeting sales goals, achieving shrink goals, maintaining in-stock conditions, following planograms, maintaining a clean department, and ordering product for the department. The Coffee Host needs to demonstrate our core principles of Integrity, Respect, Community, and Spirit setting an example for others to follow. In addition, they must be able to provide exceptional customer service while encouraging, training, and motivating Team Members to complete all shift tasks and achieve goals.
RESPONSIBILITIES
• Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner. • Keep department in stock and set to planogram. • Maintain a clean, clutter-free department at all times. • Sweep, mop, and clean, as necessary. • Follow the sales program. • Review the Food Service P6: L Reports. • Ensure all equipment is operational, complete preventive maintenance, and call for service when necessary. • Work closely with the Food Service Leadership Team to achieve sales goals. • Assist in the Food Service Area and Checkout Area, as needed. • Ensure all displays are set to standard and signage is correct. • Keep up to date on new policies and procedures. • Attend all mandatory/scheduled store meetings. • Train new Team Members, as needed, including how to properly make coffee and O Cafe items. • Order department product accordingly. • Communicate any questions, concerns, or issues to the Store Leader timely. • Communicate with all shifts to ensure smooth operation of the Coffee Area. • Pass all Mystery Shops and store walks. • Practice and enforce loss prevention policies. • Complete monthly department inventory. • Other duties 6: responsibilities as assigned.
QUALIFICATIONS
• Must be a team player and be able to communicate effectively with customers and Team Members. • Must be self-motivated. • Must respond to customers and daily tasks with a sense of urgency. • Must arrive timely and have an excellent attendance record. • Open and honest in communications. • Must wear proper uniform, adhere to grooming and hygiene standards and enforce the policy. • Maintain sanitation and cleanliness standards. • Completion of required training programs and learning activities. • Personal behaviors must align with OuickChek's principles. • Must have reliable transportation to and from work. • Ability to perform basic math calculations. • Ability to speak, read, write, and understand basic English. • Must be alert and attentive: impairment for any reason is not permitted.
PHYSICAL REQUIREMENTS
• Stand
- Continuously. • Walk
- Continuously. • Stoop/Kneel/Crouch
- Occasionally. • Grasp/Pinch/Grip
- Frequently Bend/Squat/Twist
- Frequently. • Reaching
- Continuously. • Work in cold environment
- Occasionally. • Push/pull 401bs
- Occasionally. • Lifting. ◦ Up to lOlbs
- Continuously. ‚ó¶ Up to 251bs
- Frequently. ‚ó¶ Up to 501bs
- Rarely.
Compensation:
$16.50
25