Sales Manager — Hudson Games Armonk, NY | Full-Time | Base + Commission (Commensurate with Experience) About Hudson Games Hudson Games is New England's authorized Stern Pinball distributor and retailer, offering new, factory-built pinball machines to discerning homeowners and commercial clients across the Tri-State area from our showroom in Armonk, NY. Position Summary We're looking for a Sales Manager to drive revenue and own the customer experience from first inquiry through delivery. This is a hands-on sales role for someone who can sell a premium product to an affluent clientele, keep our online presence sharp, and manage the operational handoffs to our delivery team that get a 300-lb pinball machine from our showroom into a customer's home or business. There's also room to help grow the business into adjacent game-room categories (foosball, shuffleboard, billiards, and similar) as we expand our offering. Key Responsibilities Drive outbound sales efforts to prospective customers across our target markets (Westchester County, Greenwich, New Canaan, Fairfield County, and the broader

NY/CT/NJ

region) Respond promptly and professionally to inbound customer inquiries, qualifying leads and guiding them through the sales process Quote, close, and upsell Maintain and update ecommerce product listings on BigCommerce (pricing, availability, descriptions), keeping pace with manufacturer production cycles and stock changes Coordinate delivery logistics with our outsourced delivery partner, scheduling and tracking jobs through completion Provide a high standard of customer service pre- and post-sale, reflecting our premium brand positioning Staff and present the Armonk showroom during business hours and scheduled appointments Liaise with Stern Pinball and other manufacturer partners to stay current on inventory and new releases for accurate customer-facing information Support light merchandising and showroom presentation standards Help identify and develop opportunities to expand into adjacent game-room product categories Qualifications Proven retail sales experience, ideally in a premium or specialty product category Comfort with outbound prospecting and relationship-based selling Experience with ecommerce platforms (BigCommerce experience a plus) Strong customer service orientation suited to an affluent, discerning clientele Ability to coordinate logistics and manage third-party vendors/partners Familiarity with pinball, arcade, or amusement equipment strongly preferred Comfortable in a small-team, hands-on environment where sales, operations, and customer service responsibilities overlap Compensation Base salary plus commission, commensurate with experience.

Pay:

$52,000.00 - $65,000.00 per year

Benefits:

Employee discount Health insurance Opportunities for advancement Paid time off

Work Location:

In person