A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.
About The Role Nili Lotan is looking for an enthusiastic Sales Support ( FT & PT) that has strong skills in retail luxury sales with a passion for our brand. The successful candidate will be an efficient professional who is detail oriented, accurate, highly organized, flexible, and reliable. They will be responsible for driving revenue by communicating with our VIP and loyal clients. They will provide superior styling advice, overview of product launches, one-on-one consultations, and personalized experiences. For the
Pay Section:
Hourly Rate :
$22/ hour Plus Commission Summary The Sales Support plays a key role in ensuring smooth operations within the retail environment. This position supports daily store operations, assists inventory management, provides exceptional customer service, and contributes to maintaining a high standard of store presentation. Store Support Support stylists when necessary, with client appointments. Also support external stylists with consignments/appointments when needed. Greet clients as they enter the store, assist clients with returns/exchanges. During peak hours have a strong presence on the selling floor to ensure all clients' needs have been met. Partner them with available stylists. Assist with filling in the cash wrap daily with supplies. Assist with recovering and filling in the selling floor. Oversee items being altered or repaired from our local tailor and dry-cleaning services. Assist with in-store events Front of house maintenance during high season. Support selling team in their operational tasks to ensure the floor is filled and tidy. Collaborate with the Store Director to ensure proper stock of packaging and supplies is maintained Assist in maintaining the store and stockroom to visual standards Assist sales team with customer or brand-related projects as needed Provide general administrative support as needed, including answering phones & direct calls to appropriate parties
Qualifications/Requirements:
Willingness to perform other duties as required that are necessary to support the business Excellent Communication Skills (written and verbal) Collaborative team player High School Degree required; college degree preferred Ability to work Holidays and weekends as needed to support retail events and demand Ability to thrive in a goal driven, fast paced environment with a sense of urgency. Exhibit a strong work ethic, high energy level, and team oriented. Strong Excel skills (knowledge of advanced formulas is a plus) Strong analytical skills Organized and Detail-oriented Ability to multi-task Positive attitude and strong work ethic; team player with strong communication skills Ability to work in a fast-paced environment Nili Lotan is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
About Nili Lotan:
Nili Lotan, after a very successful career leading design teams at top American fashion houses including Ralph Lauren, Liz Claiborne, and Nautica, launches her own namesake label in 2003, designing a wardrobe of luxurious, chic, and timeless pieces for today's woman, grounded in the belief that a wardrobe should function as an extension of oneself. Her philosophy is that clothes should be elements for self-expression. Lotan's design process is highly intuitive. She is inspired by women with a strong sense of personal style, and draws from art, music and rock n' roll to design her collection. By designing pieces she herself wants to wear, Lotan's collection instinctively resonate with a woman's lifestyle. Since its debut, the brand has expanded beyond womenswear to include a men's collection. Nili Lotan has several retail stores in the United States and the collection can be found at upscale retailers throughout the United States, Canada, Europe, Asia and Australia.
