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The UPS Store #3846

Retail Customer Service and Sales Associate - Shipping, Printing & Small Business Solutions

Entry-Level JobVerifiedNo experience needed
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Job Description

The UPS Store | Hannaford Plaza (near I-87 Exit 18) $17-$21+ /hr starting (base + estimated bonus) 15-30 hrs/week | No late nights Weekdays 8am-6:30pm | Weekends close by 3pm We're one of the top-performing stores in the entire Northeast and part of a brand Forbes ranked Best Customer Service of any business in any industry — three years in a row . This isn't big-box chaos or dead-end retail. This is a fast-growing, high-tech retail environment built for today's small business owners. Why high-performers actually like working here Real skill building: customer service, sales, print production, business solutions Monthly bonus potential (top associates earn $500+ extra most months) Small-store vibe — you learn names, solve real problems, and see the impact Paid training + clear path to grow across multiple locations No late night closing. Ever. You get to use real tools every day: touchscreens, design software, packing tech, and more What you'll actually do Greet and diagnose what customers need (returns to complex international shipping + packing) Run print jobs that look pro (business cards, posters, banners, brochures) Upsell smart solutions while solving real business problems Multitask hard in a high-energy environment and get rewarded for learning fast Who we're looking for Competent. Capable. High character. You communicate clearly (in person, phone, and writing). You're comfortable on keyboards, touchscreens, and learning new software fast. You show up reliable, stay friendly under pressure, and take pride in doing things right. Weekend availability required, flexible with advanced notice. Able to stand for shifts and lift up to 50 lbs occasionally.
Education / Experience
High school grad with proven competence and character (school, sports, teams, or work). Some college / current college with business focus is a strong fit. Transferable skills (customer interaction, up-selling, project management) from jobs like coaching, restaurant server, or sales strongly considered Benefits that matter 401(k) + matching Paid sick time Great schedule Real growth opportunities This is a role for someone who wants a job on a great team with amazing customers — not "just a paycheck." Our top performers make well above retail industry averages. Ready to apply? Bring the energy, the reliability, and the willingness to get good fast. We take care of the rest.
Pay:
$17.00 - $21.00 per hour Expected hours: 15.0 - 30.0 per week
Benefits:
401(k) 401(k) matching Flexible schedule Application Question(s): Are you able to use computers, touchscreens, email, navigate websites, and print documents?
Education:
High school or equivalent (Required) Ability to
Commute:
Glens Falls, NY 12801 (Required)
Work Location:
In person

Benefits

  • Sick Leave
  • 401(k) Plans
  • Professional Development
  • Flexible Work Schedules