Job Summary The Retail Associate will be tasked with providing exemplary customer service and business growth. This will be accomplished by maintaining a safe, clean, and welcoming retail environment, developing sufficient product knowledge to assist customers, and offering additional products and services that complement the customer's pool/spa experience. Key Responsibilities Start of Day

• Sanitize all commonly used surfaces in both the retail showroom and pool counter, including computer equipment, phones, counters, and spas.
• Inspect and clean display spas, saunas, and cold plunge pools as needed.
• Arrange furniture to ensure safe traffic flow through the retail showroom.
• Bring out furniture and floats that have been earmarked for outside display.
• Unlock gates and shed.
• Bring out pallets of liquid chlorine, DE, and salt. Bring out an additional pallet for empty carboys.
• Check for outgoing mail and bring it to the mailbox (with flag up). During the Day
• Provide prompt, friendly service at the counter or in the showroom.
• Answer the phone as needed.
• Ensure that stock items are cleaned, and that all shelves are stocked and priced. Items include, but are not limited to: all chemicals, nets, brushes, thermometers/gauges, test strips, vacuum heads, skimmers, chlorinators, automatic cleaner displays, and spa cartridges. ○ Record items that need to be replenished and advise a supervisor.
• Refill reagents in the lab, and keep testing items and the lab clean.
• Keep the facility neat, clean, and well-organized, including removal of trash and recyclables, vacuuming/mopping of appropriate areas, stacking of empty carboys on the appropriate outdoor pallet, and maintenance/cleaning of spas.
• Maintain the outdoor inground pool, and alert service personnel if cleaning is required.
• Check inbound shipments to ensure that all items are present, and submit packing slips to office personnel. Put all new deliveries away by the end of the day.
• Call customers to notify them of special order arrivals that do not require installation. End of the Day
• Perform end of day cleaning: vacuuming, sanitizing, cleaning the lab sink, removing trash and recyclables.
• Lock all gates, including the shed and the inground pool.
• Bring in furniture as appropriate.
• Shut off upstairs warehouse lights and bay door is closed.
• Clean the parking lot.
• Back up the lab computer and batch out both credit card terminals.
• Maintain a professional appearance at all times, including wearing a company uniform. Qualifications Education
• High school diploma. Experience
• 1 year of pool experience preferred.

Skills and Abilities :

• Commitment to conducting business with the highest level of ethics.
• Ability and willingness to work in a highly supportive, team-focused environment.
• Strong customer service skills.
• Ability to work independently with little supervision.
• Strong organizational and time management skills. Additional Requirements
• Reliable transportation (your own vehicle or rides from others) Working Conditions
• Standing, kneeling, reaching, pulling, pushing and climbing stairs.

Lifting up to 75 pounds is sometimes required. Functional vision, hearing, and manual dexterity are required.

Pay:

$18.00 - $20.00 per hour

Work Location:

In person