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Earthwise Pet - Medina

Retail Pet Nutrition Specialist

Career Insights for Retail Store Clerk

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What they do

A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.

$30,539 / year median in Ohio

-5% projected decline

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Job Description

Summary
EARTHWISE PET
is seeking a passionate, customer-focused Retail Pet Nutrition Specialist to help lead our pet nutrition and wellness store. This role oversees daily retail operations, delivering exceptional customer service, driving sales, managing inventory, and ensuring a welcoming experience for both pets and their people. The ideal candidate is a natural leader who loves animals, is passionate about animal nutrition health and wellness, and enjoys helping customers find the best products for their pets. Key Responsibilities Customer Service Build relationships with customers and their pets. Educate customers on pet nutrition, wellness products, and services. Resolve customer concerns professionally and promptly. Maintain a clean, organized, and welcoming shopping environment. Sales & Store Operations Help achieve sales goals and key performance metrics. Promote retail products, grooming services, self-wash stations, and loyalty programs. Assist with merchandising, product placement, and promotional displays. Process sales transactions accurately and efficiently. Open and close the store according to company procedures. Inventory Management Receive and verify product shipments. Monitor inventory levels and assist with ordering. Ensure shelves remain fully stocked and properly faced. Track and report damaged, expired, or slow-moving inventory. Grooming & Wellness Support Coordinate communication between retail and grooming teams. Assist with appointment inquiries and service recommendations. Promote wellness services, grooming packages, and nutrition consultations. Ensure a positive experience for grooming clients and their pets. Qualifications Previous pet retail experience required. Strong customer service and communication skills. Organized, dependable, and detail-oriented. Comfortable lifting up to 50 pounds. Ability to stand, walk, bend, and lift throughout the workday. Flexible availability, including evenings and weekends. Benefits Competitive hourly wage or salary based on experience. Employee discounts on premium pet products and services. Opportunities for advancement within a growing business. Positive, pet-friendly work environment. Ongoing training in pet nutrition, wellness, and customer service. Why Join
EARTHWISE PET?
At
EARTHWISE
PET, we believe pets deserve healthier, happier lives. We are committed to providing premium nutrition, exceptional grooming services, and expert guidance to pet parents. If you love animals and enjoy making a difference in your community, we'd love to meet you.
Pay:
$16.00 - $18.00 per hour
Work Location:
In person