R-138266

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries.

Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring

Sales Support Representatives
who are ready to help customers, solve problems, and learn the business from the ground up.
Schedule:
Monday
Friday 8am to 5pm with 1 rotating Saturday shift a month.
Responsibilities
+ Work together with Sales associates to support customer needs bydeterminingthe best products and solutions.

+ Ensuring the delivery of personalized customer service throughtimelyquotations andaccuratesales orders. + Coordinate deliveries on behalf of customers. + Answer salescallsfor general information, addressing and resolving customer concerns or questions. + Ability to effectively use customer relationship management (CRM)systemand phonesystem.

Qualifications
+ 0-3years of sales and/or customer service experience ispreferred.

+ Experience in plumbingor other trades is a plus. + Prior experience with Salesforce and Genesis phone systems is preferred. + Exhibit strong skills for sales, including the ability to upsell. + Proventrack recordof responding quickly to customer needs and ability to make decisionsin a timely manner. + Ability to react well in a fast-paced environment & follow through on commitments. + Highlymotivated andcustomerservice orientedmentality withabilityto build relationships is a plus. + General digitalliteracyincluding Microsoft Office. + Ability to quickly learn product knowledge and processes.

Pre-employment drug and background screening required
At Ferguson, we care for each other.

We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:
$18.71
$29.92
_Estimated Ranges displayed are Monthly for Salaried roles_
OR•_Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.

5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._ _Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._ Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation) Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (

NYSE:

FERG) and London Stock Exchange (

LSE:

FERG). 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